Senior Technical Consultant / Architect

SymphonyAI is a leading enterprise AI solutions provider helping retailers and manufacturers optimize business operations through advanced analytics, planning, and automation solutions. Our products support global organizations in improving supply chain efficiency, inventory performance, forecasting accuracy, and customer satisfaction.

We are committed to delivering measurable outcomes for our clients through innovative technology, deep domain expertise, and strong customer partnerships.

We are looking for a Senior Consultant with strong technical expertise to support the implementation of SymphonyAI SCPO solutions for global retail customers.

This is a customer-facing role focused on US retailer rollout support, requiring close collaboration with business stakeholders, product teams, architects, and implementation teams. The ideal candidate will have strong hands-on experience across enterprise application development, integrations, middleware, databases, and cloud technologies, along with the ability to lead technical workshops, define solution architecture, and support successful implementation and go-live activities.

Lead technical discovery sessions and workshops with customers to understand current system landscapes, integration needs, and technical requirements.

Design scalable and secure technical solutions aligned with SymphonyAI SCPO capabilities and customer business objectives.

Define architecture, data flows, integration patterns, and deployment approaches for implementation programs.

Support end-to-end integration efforts across enterprise systems, planning platforms, ERP systems, and third-party applications.

Configure and support REST APIs, middleware, messaging systems, and data integration pipelines.

Collaborate with product, engineering, and customer IT teams to ensure successful technical implementation.

Support integration testing, defect resolution, performance validation, and production readiness activities.

Coordinate deployment support, go-live activities, and post-implementation stabilization.

Proactively identify technical risks and ensure timely issue resolution.

Create technical design documents, integration specifications, environment setup guides, and deployment documentation.

Work closely with customer stakeholders, implementation teams, and internal engineering teams throughout the project lifecycle.

Support knowledge transfer sessions and provide technical guidance to customers and internal teams.