Senior Technical Business Analyst

About the organization

Role overview

Work arrangement

• This is a hybrid role combining in-office and remote work.
• Employees are expected to maintain a meaningful on-site presence for collaboration, relationship building, and business success.

Responsibilities

• Analyze complex business issues, gather and define business and technical requirements, and translate them into detailed solution specifications.
• Collaborate with stakeholders, project leaders, and technical teams to model requirements, evaluate capabilities, and create workflow diagrams and solution specifications.
• Lead enterprise application configuration and maintenance, tuning systems for efficiency, performance, reliability, functionality, and scalability.
• Respond to complex application requests, troubleshoot system and data issues, and document findings and resolutions.
• Develop technical specifications, contribute to coding and advanced bug fixes, and implement automated protocols and scripts.
• Lead testing, debugging, and deployment of application updates, verifying requirements and minimizing business disruption.
• Use SQL and analytical tools to gather and analyze data, investigate issues, and support solution decisions.
• May develop and maintain complex reports and dashboards.
• Manage application-level security, user access, and compliance with data protection standards.
• May coach staff and participate in talent selection, development, and performance management for direct reports.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Information Systems, Information Technology, Computer Science, Business, or a related field.
• Generally, a minimum of 10 years of related experience in business and systems analysis and hands-on application support, configuration, systems administration, or application development.
• Experience defining requirements and designing, coding, testing, debugging, documenting, maintaining, or configuring enterprise applications in a business setting.
• Professional designation completion or progress is preferred, such as Azure Administrator Associate or equivalent cloud certification, ITIL Foundation Certification, or Certified Business Intelligence Professional.

Work authorization

• The position is not eligible for employment visa sponsorship; applicants must be authorized to work in the United States without current or future sponsorship.