Senior Strategy & Operations Associate
Role Overview
Clio seeks a Senior Strategy & Operations Associate to help shape corporate strategy and build AI-enabled solutions that teams use.
The role works with Strategy & Operations and the AI Centre of Excellence, taking valuable opportunities from problem definition through delivery and adoption.
Candidates may be based in Vancouver or Toronto; the posting also lists a hybrid work environment with local employees expected in the office at least twice per week.
Key Skills for This Role
Full Job Posting
Role overview
Clio seeks a Senior Strategy & Operations Associate to help shape corporate strategy and build AI-enabled solutions that teams use.
The role works with Strategy & Operations and the AI Centre of Excellence, taking valuable opportunities from problem definition through delivery and adoption.
Candidates may be based in Vancouver or Toronto; the posting also lists a hybrid work environment with local employees expected in the office at least twice per week.
AI Centre of Excellence work
- Identify recurring work and valuable AI opportunities with cross-functional teams, then define problems, outcomes, and delivery paths.
- Design, prototype, and ship internal agents, research or analysis workflows, process automations, and other AI-enabled solutions.
- Test with users, verify outputs, document limitations and safeguards, and make solutions maintainable and ready for adoption.
Strategy and operations work
- Contribute to market and expansion assessments, product and business strategy, investment cases, and performance analysis.
- Support planning, OKRs, business reviews, and Board or executive discussions by turning evidence into insights, choices, and actions.
- Connect processes, data, tools, and decision points, and translate strategic direction into sequenced steps.
Candidate requirements
- Evidence of building and delivering something others use, ideally an AI-enabled workflow, agent, automation, internal tool, or similar solution.
- Technical fluency to prototype directly and collaborate with technical partners on deeper engineering or integration.
- Strong strategic and analytical judgment; able to structure ambiguity, work with data, test assumptions, and make recommendations.
- Able to collaborate across functions, earn stakeholder trust, adapt solutions to real work, and communicate clearly.
- Sound judgment about accuracy, confidentiality, responsible AI, and when human review is needed.
Background and preferred qualifications
- Background may include strategy and operations, product, consulting, solutions delivery, or another combination of business judgment and hands-on building.
- An MBA, direct AI, SaaS, or legal technology experience, and experience taking an internal solution from prototype through adoption and handoff are bonuses.
Compensation
- Expected annual salary range is CAD 113,900 to CAD 154,100; placement depends on geography, experience, and skillset.
Workplace and benefits
- Hybrid work environment; local employees in listed locations are expected to work in the office at least twice per week.
- Benefits include health, dental, and vision insurance, flexible time off, an annual counseling benefit, RRSP matching, and RESP contribution.
About Clio
Clio builds legal AI technology and works to improve the lives of legal professionals while increasing access to justice.
The Strategy & Operations team partners across the company on strategy, new opportunities, business performance, and operating rhythm.
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