Senior Solutions Engineer

Work with customers of all sizes to identify their pain points and use-cases that RecordPoint can assist with

Identify novel use-cases, and design and build effective solutions and material for these

Present to customers, both in person and remotely, to demonstrate our platform and solutions

Create and develop technical solutions and POCs, leveraging the engineering team where needed

Prepare commercial proposals and respond to RFPs, RFIs and other proposal requests

Work with the sales teams to chase leads, convert customers, grow sales and upsell to existing clients

Assist with identifying product enhancements and sharing these with the product, marketing and engineering teams

Engage with existing customers to accelerate deployment and contribute to successful outcomes

Promote RecordPoint and its developer platform at events, including conferences, tech meetups and user meetups

Continuously develop, maintain and enhance technical sales assets and materials, and internal documentation

Assist with the qualification of potential leads where technical expertise is required

Conversion - conducting the investigation that helps move leads through the pipe from Sales Qualified to Closed Won.

Experience - customer satisfaction and buy-in for the product and solution as influenced by your work

Enablement – work with the other field teams to facilitate a great customer experience and mutually beneficial outcome.

Presentation – Development and delivery of technical demonstrations addressing problem sets and demonstrating value.

Value Analysis – Assistance with qualification and ongoing analysis of client needs, fit and roadmap.

Learning – constant thought leadership and contributions to RecordPoint’s pre-sales functions

Previous experience in a solutions or sales engineering role at a fast-growing SaaS technology company that has a market presence in government, finance or highly regulated industries is preferred

A combination of strong technical skills with good interpersonal and communication skills

A commercial mindset and be passionate about finding innovative technical solutions to solve problems

Strong presentation/demonstration skills, effectively working directly with prospects, customers, and executives

Ability to manage a high volume of activities with varying priorities

Excellent analytical and problem-solving abilities

Experience working in the Enterprise Content Management (Content Services) industry

Experience leading enterprise SaaS technical sales, implementations and/or equivalent Professional Services experience

Exposure to Pricing, Revenue Management and Quote/Bid practices

Deep knowledge of Records Management, Privacy and Data Compliance principles and how they relate to the needs of enterprise and government customers

Understanding of enterprise application concepts, architecture and database objects, and integration technology capabilities

Experience working with enterprise clients in highly regulated industries e.g.. Government, Finance, Oil & Gas

Bachelor’s or Master’s degree in computer science or related field

Know more: By checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about or our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint How to apply: Click the 'apply now' button send us your CV. RecordPoint is an equal opportunities employer. We offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry. If you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers No recruiters please, we've got this one covered. You will need to pass a police background check to be eligible for employment at RecordPoint.