Senior Solutions Engineer

Overview

About the Role

Responsibilities

• Your work will involve both prompt engineering excellence and close customer collaboration.
• You will be expected to:
• Partner with enterprise customers to identify automation opportunities, gather requirements, and translate business problems into agent-powered solutions
• Design and build agentic automations using Beam's Agent OS. This includes scoping workflows, engineering prompts, and configuring integrations
• Manage delivery end-to-end: timelines, client expectations, and stakeholder communication across technical and executive audiences
• Troubleshoot and iterate on live automations by diagnosing issues, refining prompts, and improving performance
• Collaborate with product and engineering to scope features, surface platform gaps, and feed customer insights back into the roadmap
• Act as a strategic advisor to clients on AI adoption, workflow automation best practices, and integration architecture

Requirements

• **2-3 years in a client-facing technical role** such as Solutions Engineer, Implementation Consultant, Deployment Engineer, Customer Engineer, or similar
• **Strong project management and communication skills.** You can run delivery timelines, manage client expectations, and explain technical concepts clearly to both engineers and executives
• **Demonstrated prompt engineering expertise.** You've systematically written, tested, and optimized prompts in production or near-production settings
• **Experience automating workflows with AI.** You've used AI to automate real business processes, not just experimented in sandboxes
• **Solid API knowledge and integration experience.** You're comfortable scoping and coordinating API-based integrations with external systems
• **Analytical, process-driven thinking.** You can take a messy business workflow, break it into structured components, and design an automation approach
• Nice to Have
• AI/ML background or hands-on experience applying AI to business workflows
• Experience in a fast-paced startup environment

How We Hire

• Our process includes a case study where you'll work on a realistic automation challenge: designing an extraction prompt, building a project plan, and presenting your approach. We want to see how you think, not just what you know.

Benefits

• At Beam, we’re building an environment where ambitious people can do their best work, with clarity, purpose, and room to grow.
• We’re thoughtful about what we build, how we work, and who we hire.
• The problems we’re solving are real.
• The systems we’re building are complex.
• And the people here care deeply, about craft, about speed, and about doing work that actually matters.
• You won’t find rigid hierarchies or endless process here.
• You’ll find high trust, high standards, and a team driven by curiosity, ownership, and long-term thinking.
• Our culture is shaped by our values in action:
• **AI-native thinking:** Every teammate thinks in agentic workflows, uses AI tools daily, and looks for leverage through automation. AI isn’t just what we build, it's how we operate.
• **Customer obsession:** We build with urgency and empathy, speak to customers early and often, and measure success through their outcomes.
• **Speed as a habit:** We ship fast, learn faster, and prioritise unblocking over perfection. We favour small experiments with tight feedback loops.
• **Leverage-focused execution:** We hire high-impact players, invest in the 20% that drives 80% of results, and value candid feedback.
• **Highly aligned, loosely coupled:** We align on outcomes, not tasks. You’ll work independently, but never in isolation.
• **Data-driven, human-guided:** We seek clarity over comfort, speak up early, and use feedback to grow together.
• If this sounds like the kind of work you want to do and the kind of team you want to grow with, we’d love to hear from you!