Senior Software Engineer-Systems
Role Overview
Rocketlane is a fast-growing SaaS company focused on customer onboarding and professional services automation.
The company has raised $45M in funding from investors including 8VC, Matrix Partners, and Nexus Venture Partners.
The team has close to 200 professionals building a product that teams love to use.
Key Skills for This Role
Full Job Posting
About Rocketlane
Rocketlane is a fast-growing SaaS company focused on customer onboarding and professional services automation.
The company has raised $45M in funding from investors including 8VC, Matrix Partners, and Nexus Venture Partners.
The team has close to 200 professionals building a product that teams love to use.
Role Overview
Seeking a self-motivated, enthusiastic, hands-on engineer to set up solid DevOps and SRE foundations.
The role involves designing, building, and scaling resilient infrastructure for a fast-growing, product-driven team.
Ideal for someone who thrives in a small, high-energy team and wants to shape infrastructure and reliability at scale.
What You Will Do
- Design, build, and manage cloud infrastructure using Infrastructure as Code (IaC) tools like Terraform, Ansible, Chef, or CloudFormation.
- Champion observability by defining SLIs and SLOs and building robust monitoring, logging, and alerting systems using tools like Prometheus, Grafana, and custom telemetry.
- Ensure availability, scalability, and resilience of the SaaS platform and platform services in production.
- Improve system observability through design and instrumentation of system-level metrics to enhance visibility into system health, performance, and bottlenecks.
- Dive deep into complex system architectures to solve critical performance and reliability challenges.
- Work with developers and product teams to embed non-functional requirements into every product and feature release.
- Conduct root cause analysis and system-level debugging primarily on Linux.
- Build and maintain CI/CD pipelines, automating deployments and infrastructure operations across environments.
- Scale infrastructure to meet growth needs while optimizing cost and performance.
- Take ownership of incident response, on-call rotations, and blameless postmortems.
- Collaborate cross-functionally to drive technical and architectural decisions.
You Should Apply If
- Proficient in at least one programming language such as Python or Java.
- Demonstrated experience with performance optimization, latency reduction, and scaling services.
- Strong analytical skills for incident debugging, log analysis, and system troubleshooting.
- Understanding of service-level metrics (SLIs, SLOs, error budgets) and how to operationalize them.
- Experience building large-scale, distributed, resilient systems.
- Strong understanding of core infrastructure components such as load balancers, firewalls, and databases, including their internal workings and operational fundamentals.
- Solid understanding of infrastructure cost management, proactively identifying cost drivers and implementing optimization strategies.
- Familiarity with on-call responsibilities, incident management, and root cause analysis.
- Strong experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, Chef, or CloudFormation and other orchestration tools.
- Ability to deep-dive into third-party or internal library codebases to understand internal behavior, debug complex issues, and contribute insights or fixes.
- Solid understanding of cloud platforms, preferably AWS, with Azure or GCP also acceptable.
Candidate Profile
- Highly self-driven, accountable, and eager to own initiatives end-to-end.
- Comfortable working in startups or small teams where flexibility, speed, and autonomy are key.
- Strong communication and cross-team collaboration skills.
Why Join Us
- Impact and ownership: bring your ideas and make them happen.
- Work with a team of passionate, quirky, and talented people.
- Celebrate wins with team outings and milestone celebrations.
- Learn and grow your career and pick up new skills.
- Flexibility and balance: collaborate in the office five days a week with flexibility around hours.
Workplace
- The team collaborates in the office five days a week.
- Flexibility is offered around working hours.
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