Senior Salesforce Developer

Senior Salesforce Developer

Technical Leadership and Architecture

• Own end-to-end technical design for scalable, secure, high-performance Service Cloud, FSL, and integrated solutions.
• Define standards and best practices for LWC, APEX, integrations, and DevOps.
• Partner with architects on multi-cloud architecture, data models, and integration strategies.

Development and Platform Engineering

• Build and optimize Salesforce components using LWC, Aura, APEX classes and triggers, asynchronous processing, and platform events.
• Lead Agentforce service and field AI-agent development and workflow automation.
• Implement Service Cloud capabilities including omni-channel routing, case automation, and custom agent experiences.
• Oversee FSL scheduling logic, dispatcher console customization, mobile extensibility, and emergency roadside workflows.

Integration and Delivery

• Implement integrations using REST/SOAP APIs, Platform Events, Change Data Capture, and middleware such as MuleSoft.
• Ensure data consistency across Service Cloud, FSL, and external platforms.
• Establish error handling, monitoring, and high-volume data-processing patterns.
• Lead cross-functional technical delivery and maintain Gearset release pipelines with Git, automated testing, and quality checks.
• Enforce security, sharing, code-quality, performance, compliance, and Salesforce platform-limit standards.

Mentorship and Collaboration

• Mentor junior and mid-level developers and foster technical excellence.
• Explain complex technical concepts to business stakeholders.
• Identify platform improvements, emerging capabilities, and innovation opportunities.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• At least 8 years of hands-on enterprise Salesforce development experience.
• Leadership experience in large-scale, multi-cloud Salesforce implementations.
• Deep expertise in LWC and/or Aura, APEX, Service Cloud, integrations, DevOps, Salesforce security, data modeling, SOQL/SOSL, and performance optimization.
• Ability to lead technical delivery, influence architecture, and drive engineering standards.

Preferred Qualifications

• Salesforce certifications, including Platform Developer I or II, Service Cloud Consultant, FSL Consultant, or Agentforce/Einstein certifications.
• Experience designing and deploying Agentforce or AI-driven digital agents.
• Insurance, field service, or roadside assistance domain experience.
• Familiarity with MuleSoft, Boomi, telemetry, dispatch, repair networks, and third-party integrations.

Travel

• Occasional travel to off-site business meetings or conferences may be required.

Benefits

• Benefits include health coverage, retirement plans with company match and pension, tuition assistance, paid leave, wellness programs, and employee discounts.