Senior Sales Executive

Role overview

Sales and customer management

• Achieve sales, revenue, distribution, and account-growth targets through agreed commercial plans.
• Grow existing accounts through portfolio penetration, additional listings, cross-selling, and upselling; identify new customers and business opportunities.
• Maintain an opportunity pipeline and prioritize accounts by potential, performance gaps, and strategic value.
• Build relationships with purchasing and procurement teams, pharmacy in-charges, pharmacists, and other stakeholders; serve as the primary commercial contact.
• Visit customers regularly to review performance, stock, listings, promotions, service levels, and future opportunities.

Promotions and field execution

• Collaborate with Medical Marketing on product priorities, launches, approved communication, and customer engagement.
• Plan and execute promotions, campaigns, visibility programmes, and customer-specific activities with Trade Marketing; evaluate results and provide recommendations.
• Coordinate with Merchandisers and Promoters on availability, placement, visibility, and promotional standards; identify and address execution gaps.

Stock, fulfilment, and commercial administration

• Monitor customer inventory, sales movement, and availability to reduce stock-outs, lost sales, and excess stock.
• Coordinate orders from confirmation through fulfilment and delivery with Supply Chain and Delivery teams, resolving service issues.
• Identify slow-moving and near-expiry products; coordinate approved stock rotation, redistribution, or targeted commercial actions and escalate risks.
• Support listings, quotations, customer registrations, and tenders; apply approved prices, promotions, discounts, and commercial terms.
• Follow up on outstanding payments with customers and Finance; maintain accurate records of activities, orders, commitments, opportunities, and follow-ups.

Market intelligence

• Monitor competitors’ products, pricing, promotions, launches, availability, listings, and other market developments.
• Identify unmet needs, portfolio gaps, new outlets, competitor weaknesses, and opportunities for incremental business.
• Share field observations, customer feedback, account performance, and market insights to support recommendations, forecasting, and commercial planning.

Education and experience

• Bachelor’s degree in Business, Marketing, Pharmacy, Life Sciences, Healthcare, or another relevant discipline.
• 2 to 4 years of relevant sales or account management experience.
• Experience in pharmaceuticals, consumer healthcare, nutraceuticals, OTC, healthcare distribution, or a related sector is preferred.
• Demonstrated experience dealing with healthcare customers, pharmacy groups, purchasing teams, pharmacy managers, or other relevant commercial stakeholders.
• Exposure to listings, promotions, stock management, customer activations, and order management is preferred.

Functional skills

• Strong understanding of healthcare and pharmacy-channel sales, territory management, account development, customer purchasing, listings, and order generation.
• Ability to analyse sales, stock, and product movement to identify growth opportunities, slow-moving inventory, near-expiry risks, and corrective actions.
• Experience in trade promotion and in-store execution, including customer activations, product visibility, and coordination with Marketing, Merchandisers, and Promoters.
• Strong negotiation, influencing, presentation, and objection-handling skills; ability to build relationships with purchasing and pharmacy stakeholders.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint; CRM or sales management system familiarity is preferred.
• Valid UAE driving licence and willingness to travel regularly within the assigned territory.

Required skills

• The posting calls for clear communication, accountability, integrity, collaboration, resilience, relationship-building, stakeholder management, and practical problem-solving.

Equal opportunity