Senior Relationship Officer - CC_Balance Builder
About This Role
- Analysis of leads received Select.
- Conversion of leads into “Sale”
- Updating all the systems as per the call with the customer.
- Processing of the request or offer given to the customer.
- Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.
- Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
- Maintaining all records of the approval, requests and reports handled.
- Compilation of daily and monthly reports and MIS for the team.
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