Senior Project Manager

Position overview

Responsibilities

• Lead priority programs from definition through execution, launch readiness, stabilization, and adoption.
• Own integrated plans with objectives, milestones, deliverables, dependencies, owners, and success criteria.
• Shape opportunities with business leaders and coordinate resources, priorities, and dependencies across workstreams.
• Design governance, operating cadences, and stakeholder forums that support visibility and accountability.
• Partner across Revenue Operations, Sales, Customer Success, Enablement, Product, Technology, Data, and other field-facing teams.
• Integrate plans from GET, Product, and other delivery teams; facilitate alignment and resolve dependencies.
• Make execution decisions and recommend tradeoffs involving scope, resources, timelines, and priorities.
• Manage risks, dependencies, scope changes, and root causes; develop mitigations and escalate when needed.
• Create executive-ready updates, dashboards, and narratives on progress, risks, outcomes, and decisions.
• Define and monitor measures including adoption, process efficiency, seller productivity, readiness, and business impact.
• Coordinate change management, enablement, readiness, adoption, launch, stabilization, support, and transition plans.
• Track benefits through handoff, run post-launch reviews, improve program practices, and use AI-enabled tools to improve execution and reporting.

Minimum qualifications

• Relevant experience leading complex cross-functional programs or interconnected workstreams with measurable outcomes.
• Experience translating objectives into integrated plans and driving execution across functions and stakeholders.
• Ability to navigate ambiguity, organize complex work, manage scope and tradeoffs, and create clear paths forward.
• Experience coordinating cross-functional resources and priorities without direct authority.
• Experience partnering across Sales, Customer Success, Enablement, Operations, Product, Technology, Data, or related field organizations.
• Ability to manage dependencies and risks, facilitate decisions, and drive accountability without direct authority.
• Comfort leading date-driven programs and iterative, outcome-based work with evolving scope.
• Strong written and verbal communication, including clear recommendations and executive-level narratives.
• Experience with program governance, operating rhythms, dashboards, shared sources of truth, and success measures.
• Ability to develop field and business context; working knowledge of go-to-market data, systems, processes, and reporting.

Preferred qualifications

• Revenue Operations, Sales Operations, or broader field operations experience is preferred.
• Experience leading programs in large, global, or matrixed organizations is preferred.
• Understanding of the sales lifecycle, seller journey, and go-to-market motions is preferred.
• Experience in a large technology company or similarly scaled enterprise is preferred.
• Transformation, process improvement, operating model, or go-to-market program experience is preferred.
• Experience with senior stakeholders, change management, launch readiness, adoption, or stabilization is preferred.
• PMP, Change Management, Agile, or related certifications are beneficial.

Salary transparency

• For Canada-based roles, the expected starting base salary range is $81,000–$118,800; offers depend on experience and geographic location and may exceed the range.
• Compensation may also include annual cash bonuses, sales commissions for eligible roles, stock grants, and benefits.

Onboarding

• The role may require in-person onboarding or in-person identity verification.