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Senior Project Manager, CODISCOVR

Cozen O'Connor Corporation
Remote, USA
Full-time
Senior
Remote
Discovered 3 weeks ago
servicenow

Full Job Posting

Qualifications

  • Bachelor’s degree and six (6) or more years of progressive experience in eDiscovery, or legal project management.
  • Advanced working knowledge of Relativity, including workspace administration, analytics, search, and production workflows.
  • Demonstrated experience managing complex, large-scale eDiscovery matters with multiple stakeholders.
  • Strong understanding of forensic collection methodologies and defensible data handling practices.
  • Proven ability to manage budgets, timelines, and competing priorities across multiple matters simultaneously.
  • Excellent written and verbal communication skills, with a strong client-service orientation.
  • Strong leadership, organizational, and problem-solving skills.
  • Commitment to delivering high-quality work, maintaining defensibility, and upholding professional and ethical standards.
  • Utilize the organization’s ticketing system (ServiceNow) to intake, track, prioritize, and manage eDiscovery requests, incidents, and project-related tasks in accordance with established workflows and service-level expectations.
  • Ensure accurate, timely, and complete documentation of project activities, status updates, and issue resolution within ServiceNow to maintain transparency, accountability, and audit readiness.
  • Collaborate with internal teams to triage and escalate ServiceNow tickets as needed, ensuring timely resolution and effective communication with stakeholders.
  • Experience working with enterprise ticketing or case management systems (e.g., ServiceNow) to manage requests, track work, and support operational workflows in a structured environment.
  • The salary range for this role is $130,000 - $155,000 and represents the Firm's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate's relevant experience, qualifications and location.

Responsibilities

  • Lead and manage end-to-end eDiscovery projects across the EDRM lifecycle, including data collection, processing, review preparation, and productions.
  • Serve as the primary point of contact for clients and legal case teams, providing strategic guidance, clear communication, and proactive issue resolution.
  • Develop and manage project plans, budgets, timelines, and resource allocations to ensure successful project execution.
  • Oversee Relativity workspaces, including setup, data ingestion, workflow design, quality control, and production management.
  • Ensure all work product complies with ESI protocols, client specifications, court rules, and internal standard operating procedures (SOPs).
  • Oversee a pod of two technologists or more, managing and prioritizing workloads, assigning projects and tasks, monitoring capacity and deadlines, and providing direction, coaching, and performance oversight.
  • Coordinate and support forensic data collections across a wide range of data sources, including email systems, cloud platforms, social media, laptops, and mobile devices.
  • Identify project risks and implement mitigation strategies to maintain defensibility, efficiency, and quality.
  • Partner with internal leadership to improve workflows, tools, and processes, and contribute to the development of best practices and standards.
  • Stay current on emerging eDiscovery technologies, legal trends, and industry best practices.

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