Senior Product Manager, Document Verification

Responsibilities:

• Own and execute the roadmap for a core area of the Document Verification portfolio.
• Analyse customer journeys and product performance to identify opportunities to improve verification outcomes.
• Partner closely with Engineering, AI/ML, Data Science and Design to deliver innovative document verification capabilities.
• Drive improvements in verification accuracy, customer conversion, operational efficiency and fraud prevention.
• Work closely with Growth, Customer Success and Sales teams to understand market needs and customer priorities.
• Understand evolving regulatory, compliance and industry requirements affecting document verification.
• Use experimentation, analytics and customer feedback to validate hypotheses and measure success.
• Prioritise investments across competing customer, business and technical needs.
• Essential Qualifications:
• 5+ years of product management experience
• Numerically strong re product analytics and root cause diagnoses
• Strong communicator of first principles to internal stakeholders and external customers
• Ability to partner well with Growth team (Customer Success, Sales), Legal, Compliance
• Preferred Qualifications: Experience in the following:
• KYC and/or identity and/or financial services
• ML frameworks, methodologies, and AI-informed decision-making
• Financial crime, fraud detection, IDV
• B2B2C Sales environments
• #LI-JS1
• At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:
• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
• We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.
• Ready to Make an Impact?
• If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.
• Apply today!
• For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube
• For US roles, or where applicable:
• Entrust is an EEO/AA/Disabled/Veterans Employer
• For Canadian roles, or where applicable:
• Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
• If you require an accommodation, contact [email protected].
• Recruiter: