Senior Product Manager
Role Overview
Own key areas of a digital platform in a regulated consumer environment.
Work across engineering, design, legal, compliance, operations, and leadership to improve engagement, retention, onboarding, and monetization.
Balance strategic thinking with hands-on execution and independent decision-making in a fast-moving environment.
Key Skills for This Role
Full Job Posting
Role overview
Own key areas of a digital platform in a regulated consumer environment.
Work across engineering, design, legal, compliance, operations, and leadership to improve engagement, retention, onboarding, and monetization.
Balance strategic thinking with hands-on execution and independent decision-making in a fast-moving environment.
Product ownership and delivery
- Own the roadmap and day-to-day product direction for key platform areas.
- Lead initiatives from discovery and planning through launch and post-release iteration.
- Turn business needs into PRDs, user stories, workflows, and acceptance criteria.
- Improve player experiences across onboarding, payments, promotions, gamification, loyalty, and retention.
- Use product insights, stakeholder feedback, and performance data to prioritize work.
- Coordinate sprint planning, backlog grooming, and releases with engineering and QA.
- Manage timelines, dependencies, risks, and shifting priorities; clarify requirements and resolve ambiguity.
- Ensure releases are timely and meet user and business expectations.
Collaboration and user experience
- Partner with legal, compliance, operations, brand, and leadership throughout the product lifecycle.
- Communicate updates, trade-offs, risks, and timelines; lead product reviews, demos, and stakeholder discussions.
- Review user flows and designs and collaborate on wireframes and prototypes before development.
- Identify inconsistencies, edge cases, and friction, advocating for intuitive, high-quality user experiences.
Compliance
- Work with legal and compliance teams to address regulatory requirements from the start.
- Support responsible gaming, sweepstakes mechanics, payments, and jurisdiction-specific requirements, including regulated US and Ontario markets.
Required experience
- 5+ years of product management experience, including senior-level experience.
- Proven ability to independently own and deliver complex product initiatives.
- Strong experience working with engineering teams in agile environments.
- Strong organizational, project management, stakeholder management, and written communication skills.
- Experience creating structured product documentation.
- High attention to detail around UX, workflows, and edge cases.
- Comfort working in a fast-paced scale-up environment with shifting priorities.
Preferred background
- Experience in iGaming, sweepstakes gaming, fintech, or another regulated digital product environment.
- Familiarity with gamification, loyalty, bonus mechanics, payments, or retention features.
- Understanding of sweepstakes compliance frameworks and/or Ontario iGaming regulations.
- Experience with Jira, monday.com, or Linear; comfort reviewing Figma files is a plus.
- Exposure to KYC, identity verification, responsible gaming, or multi-currency systems.
Additional assets
- PAM (Player Account Management) platform experience.
- Familiarity with CRM and lifecycle marketing tools such as Smartico or Optimove.
- Experience supporting multi-brand or white-label products.
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