Senior Product Designer - Digital Payments Apps/Fintech

The Role

Senior Product Designer

Duties & Responsibilities

• Own the complete product design lifecycle from discovery, user research, wireframing, prototyping, usability testing, visual design, and developer handoff.
• Design intuitive user journeys for digital wallets, P2P transfers, QR payments, bill payments, remittances, merchant payments, checkout, onboarding, KYC, authentication, identity verification, and account management.
• Simplify complex payment workflows, financial products, backend processes, and regulatory requirements into seamless user experiences.
• Craft premium, pixel-perfect interfaces with exceptional visual hierarchy, typography, spacing, color systems, accessibility, and consistency across iOS, Android, and Web.
• Design purposeful micro-interactions, animations, and motion that enhance usability, feedback, engagement, and product quality.
• Translate complex, data-heavy financial information into clear, intuitive, and highly scannable interfaces.
• Define, build, maintain, and scale enterprise design systems, reusable UI components, interaction patterns, design tokens, and documentation.
• Optimize user journeys for usability, accessibility, conversion, task completion, performance, and error recovery using research, usability testing, analytics, and data-driven insights.
• Collaborate closely with Product, Engineering, Compliance, Risk, Operations, Customer Experience, and Business teams throughout Agile delivery cycles.
• Present design concepts, rationale, prototypes, and user insights to stakeholders while ensuring high-quality, pixel-perfect implementation.
• Support product storytelling, landing pages, service design, and customer journey mapping where required.

Qualifications

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related discipline.
• 5–8+ years of Product Design experience, preferably within Digital Payments, FinTech, Banking, Digital Wallets, Financial Services, or Telecom-linked Payments.
• Strong portfolio demonstrating end-to-end product design for transaction-heavy, mobile-first applications with premium UI, interaction design, motion design, and scalable design systems.
• Hands-on experience designing digital wallets, payment flows, checkout journeys, QR payments, P2P payments, KYC, onboarding, authentication, financial dashboards, transaction history, and merchant experiences.
• Strong expertise in UX research, information architecture, user journey mapping, wireframing, interactive prototyping, design thinking, service design, interaction design, accessibility (WCAG), and usability principles.
• Expert proficiency in Figma; experience with Sketch, Adobe XD, FigJam, and Miro is preferred.
• Hands-on experience with motion design tools such as Adobe After Effects, Rive, Lottie, and Principle.
• Strong understanding of design systems, responsive and mobile-first design, data visualization, conversion optimization, API-driven products, payment gateway integrations, banking systems, and Agile/Scrum methodologies.
• Knowledge of KYC, AML, Fraud Prevention, PCI-DSS, BPMN 2.0, customer journey orchestration, AI-powered products, conversational interfaces, and data-intensive applications is highly desirable.
• Excellent communication, stakeholder management, presentation, and cross-functional collaboration skills with experience working in fast-paced, high-growth product environments.

Success Measures

• Deliver intuitive, frictionless, and secure user experiences across the complete payments lifecycle.
• Build premium, visually polished interfaces with purposeful motion and interaction design.
• Establish scalable enterprise design systems that ensure consistency across all digital products.
• Improve user engagement, conversion, task success rates, and customer satisfaction through data-driven design.
• Deliver high-performance, scalable digital payment experiences through strong collaboration with cross-functional teams.