Senior Process Manager – EO Business Planning, Strategy & Support

Role Overview

Job Details

• Role type: Hybrid.
• Job location: Bangalore.
• Work timing: 2:00pm to 11:00pm IST.
• The role is classified at career level P5 and job category Vice President.

Strategic Business Planning

• Develop short- and long-term Enterprise Operations business plans aligned with organizational objectives, strategic priorities, and market trends.
• Conduct scenario planning, sensitivity analysis, business-case development, investment analysis, and strategic assessments.
• Translate strategic goals into execution plans with milestones, governance mechanisms, and performance measures.
• Support annual planning, operating reviews, resource planning, and business prioritization.

Executive Communications

• Develop executive presentations, briefing materials, board content, leadership reports, dashboards, and strategic communications.
• Create visualizations and concise business narratives that communicate insights to senior stakeholders.
• Prepare materials for business reviews, governance forums, strategic planning meetings, and leadership discussions.
• Maintain presentation standards, reporting templates, and communication frameworks.

Research and Reporting

• Conduct industry, competitive, market, and best-practice research and develop benchmarking studies.
• Lead monthly operations business reviews and executive reporting processes.
• Maintain dashboards, scorecards, reporting frameworks, action logs, decision trackers, and governance documentation.
• Ensure reporting deliverables are accurate, timely, comprehensive, and subject to quality-control standards.

Analytics and Financial Planning

• Analyze revenue, costs, productivity, operational efficiency, organizational effectiveness, risks, opportunities, and performance drivers.
• Provide data-driven recommendations and track strategic actions, milestones, dependencies, and implementation progress.
• Partner with Finance on forecasts, budgets, resource allocation, variance analysis, workforce planning, and investment decisions.
• Support governance forums and recommend corrective actions for strategic initiatives.

Stakeholder and Team Leadership

• Serve as a strategic partner to executive leadership, Finance, HR, Operations, Analytics, Product Management, and other functional teams.
• Facilitate collaboration and communication across business units and provide decision-support materials and analysis.
• Lead and develop a small team through direction, coaching, mentoring, training, and best-practice adoption.
• Promote analytical rigor, continuous improvement, and operational excellence while balancing team priorities.

Functional Skills

• Bachelor's degree in business administration, finance, economics, analytics, engineering, or a related field; an MBA or advanced degree is preferred.
• At least 15 years of banking and financial-services experience across strategy, business planning, finance, consulting, operations, or related functions.
• Experience supporting executive leadership through strategic planning, governance, reporting, business reviews, and leadership communications.
• Strong understanding of financial planning, budgeting, forecasting, performance management, strategic analysis, research, benchmarking, and competitive assessment.
• Ability to lead cross-functional initiatives, drive business transformation, and use technology to improve operational efficiency.
• Experience in analytics, research, and data-driven insights is desirable.
• Strong multitasking, analytical, problem-solving, communication, and stakeholder-management skills.

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