Lead Analyst - Fraud Prevention
Role Overview
The Lead Analyst - Fraud Prevention analyzes transactions across payment channels to detect suspicious or high-risk activity.
The Fraud Services Team supports end-to-end fraud detection, prevention, and investigation, protecting customers and the organization.
The position reports to a Manager or Senior Manager and partners with stakeholders and cross-functional teams.
Key Skills for This Role
Full Job Posting
About First Citizens India
FC Global Services India LLP is First Citizens BancShares' Bengaluru-based global capability center, supporting technology, enterprise operations, finance, cybersecurity, risk management, and credit administration.
Role and team
The Lead Analyst - Fraud Prevention analyzes transactions across payment channels to detect suspicious or high-risk activity.
The Fraud Services Team supports end-to-end fraud detection, prevention, and investigation, protecting customers and the organization.
The position reports to a Manager or Senior Manager and partners with stakeholders and cross-functional teams.
Key deliverables
- Analyze transactions across payment channels; identify high-risk activity, fraud, and control breakdowns; communicate findings.
- Investigate account takeover, identity theft, unauthorized access, suspicious customer activity, and check fraud; take appropriate action and escalate confirmed cases.
- Protect compromised accounts and prevent further loss; support customer remediation and timely fraud resolution.
- Monitor transactions and accounts, identify suspicious patterns, and reduce customer and bank losses.
- Support associates and clients with complex fraud issues and communicate loss-prevention practices across teams and partner banks.
- Track analysis and case metrics, report emerging trends, mentor associates, and provide backup work-group supervisor coverage.
- Work with technology teams on automation, rule logic, UAT, tool migrations, and improvements to processes and controls.
Skills and qualifications
- Typically 6–8 years of experience in fraud detection, investigations, or a closely related field.
- Hands-on account takeover, identity theft, customer account takeover, unauthorized wire, and fraudulent wire investigation experience, including account freezes and restrictions.
- Expertise reviewing counterfeit checks, altered checks, unauthorized drafts, and other check-fraud types.
- Ability to assess risk, analyze transactions and large datasets, identify anomalies, and recommend controls while minimizing customer impact.
- Knowledge of fraud typologies, fraud policies, regulatory guidance, Reg E, UDAAP, OFAC, BSA/AML implications, SAR reporting, and internal audit readiness.
- Fraud platforms may include Actimize, Falcon, SAS, FICO, NICE, or equivalent; data tools may include Excel, SQL, or SAS; dashboard tools may include Tableau, Power BI, or internal dashboards.
- Strong written and verbal communication, case documentation, prioritization, stakeholder collaboration, and process-improvement skills.
- Experience with training, coaching, feedback, and BSA-compliant investigative strategy.
Work arrangement
- The role type is listed as hybrid.
- The job location is listed as Bangalore.
Role context
The position is described as high-visibility work shaping fraud strategies and using fraud-detection platforms, machine-learning models, and real-time analytics.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at First Citizens India
Lead Information Security Engineer - Cyber Ops (Threat Monitoring)
Bengaluru, IND
Senior Analyst-Fraud Prevention
Bengaluru, IND
First Citizens India is hiring a Senior Analyst to detect, investigate, and prevent fraud across multiple payment channels. The role requires 4–6 years of fraud or investigations experience, transaction analysis, risk as
Senior Manager - Enterprise Fraud Operations
Bengaluru, IND
First Citizens India is seeking a Senior Manager to lead enterprise fraud detection operations and protect client accounts from illicit activity. The role manages fraud detection teams, staffing, quality assurance, train
Senior Process Manager – EO Business Planning, Strategy & Support
Bengaluru, IND
First Citizens India is seeking a Senior Process Manager to partner with Enterprise Operations leadership on strategic planning, governance, reporting, forecasting, and performance management. The role leads executive co
Full Stack Developer - Java, Angular
Bengaluru, IND
First Citizens India is hiring a Software Engineer II to develop and support an internet-facing payments application and enterprise systems. The role calls for 5–7 years of enterprise application experience, Java and Spr
Lead Analyst - IT Asset Management ServiceNow Developer
Bengaluru, IND
Lead Application Support Engineer
Bengaluru, IND
Lead Information Security Engineer - Cyber Ops (Threat Monitoring)
Bengaluru, IND
Senior Analyst-Fraud Prevention
Bengaluru, IND
Senior Manager - Enterprise Fraud Operations
Bengaluru, IND
Senior Process Manager – EO Business Planning, Strategy & Support
Bengaluru, IND
Full Stack Developer - Java, Angular
Bengaluru, IND
Lead Analyst - IT Asset Management ServiceNow Developer
Bengaluru, IND
Senior Analyst - Banking Operations
Bengaluru, IND