Senior Analyst-Fraud Prevention

About First Citizens India

Role details

Key deliverables

• Analyze transactions across multiple payment channels to identify high-risk situations, fraudulent activity, and internal control breakdowns.
• Investigate potential fraud risks and determine actions to stop further loss while complying with bank regulations.
• Support associates and clients with complex fraud issues and protect compromised accounts from subsequent fraudulent transactions.
• Communicate with associates, clients, operations, and peer bank contacts about fraud prevention activity and techniques.
• Track metrics from analysis and case information for reporting and communicate emerging trends.

Functional skills

• Analyze transactional data across payment channels, including ACH and wires, to detect fraud patterns.
• Evaluate fraud risks and apply decision-making frameworks that prevent losses while minimizing customer impact.
• Understand common and emerging fraud schemes.
• Document findings and communicate with internal teams, customers, and regulatory bodies when required.
• Collaborate with compliance, legal, operations, and technology partners.
• Manage multiple alerts and cases in a fast-paced, high-volume environment.

Technical qualifications

• Typically 4 to 6 years of experience in fraud detection, investigations, or a closely related field.
• Experience with fraud platforms such as Actimize, Falcon, SAS, FICO, NICE, or equivalent platforms.
• Analyze large datasets using Excel, SQL, or SAS.
• Use Tableau, Power BI, or other dashboards for fraud reporting and insights.
• Understand fraud-related compliance standards, SAR reporting, and internal audit readiness.
• Map and improve fraud-related operational processes to strengthen controls.

Reporting relationships

• Reports to a Manager or Senior Manager.
• Partners with stakeholders and cross-functional teams.