Senior Principal Industry Analyst Relations

Role overview

Key responsibilities

• Shape the category story and industry analyst strategy and program.
• Build analyst relationships, grow the program, coordinate analyst calls, and maintain the program calendar.
• Improve analyst awareness of PagerDuty's offerings, company strategy, and products.
• Prepare spokespeople with briefings and presentation content, and support analyst calls.
• Maintain the interactions database and measure impact on marketing and sales goals.
• Prioritize inbound requests, including research participation and customer references.
• Research analyst coverage and competitor investments and recommend program growth opportunities.

Basic qualifications

• Bachelor's degree.
• 8+ years in enterprise technology communications, marketing, or product marketing.
• Working experience in analyst relations, product marketing, market research, and strategy.
• Proven content creation and story shaping, strategic planning, and program management, with exceptional attention to detail.
• Interest in using AI and automation tools to speed and improve research and survey delivery.

Preferred qualifications

• Experience working with industry analyst firms such as Gartner, Forrester Research, or IDC.

Compensation

• The stated base salary range is $153,000–$231,000 CAD; bonus, commission, equity, and/or benefits may also be available.
• The salary range depends on role, level, location, and job-related knowledge, skills, competencies, and experience.

Workplace

• PagerDuty describes its workplace as flexible and hybrid.
• The role is expected to work from the Toronto office two times per week.
• The posting states location restrictions for some regions; the provided description cuts off before the full restriction list.

Application

• Candidates are encouraged to apply even if they do not meet every listed requirement.