Senior Premium Analyst

Summary

Premium Audit Processing

• Evaluate vendor audits and direct Premium Analyst staff on audits requiring further review.
• Analyze, research, approve, complete, and process mail, phone, physical, and vendor audits.
• Process waived, mail, phone, and physical audit adjustments and notify parties when adjustments are denied.
• Research classifications using PAAS, NCCI, and other applicable web tools.

Policy and Workflow Activities

• Communicate audit findings to business development, consulting, claims, and other internal teams for policy amendments.
• Gather information from insureds, accountants, and agents to apply correct classifications.
• Communicate policy changes and omissions involving payroll, class codes, entities, states, identifiers, addresses, officers, and endorsements.
• Manage PAM workflow inventory to meet service-time goals and compose written correspondence.

Collaboration and Conduct

• Train and mentor Premium Analyst and Premium Audit Technician staff.
• Identify solutions for multiple or cross-functional business areas and evaluate industry impacts.
• Maintain confidentiality and work with minimum supervision.

Education and Experience

• Associate degree in accounting, business, insurance, finance, or a related field; equivalent education and experience may be considered.
• One year as a Premium Analyst II with technical decision-making, audit processing, and manual rules experience across states and regulatory authorities.
• Four years of technical or administrative office experience with relevant insurance audit or payroll duties, or three years of equivalent demonstrated experience.
• A bachelor’s degree with progress toward or completion of an insurance-related designation is an alternative qualification pathway.

Skills and Knowledge

• Understand vendor audit formats and processes, underwriting rules, state manual rules, and workers’ compensation classifications.
• Demonstrate oral and written communication, organization, prioritization, analytical, and problem-solving skills.
• Use computers, word processing and spreadsheet software, accurate data entry, 10-key, proofreading, and basic math skills.
• Manage multiple priorities, meet deadlines, think independently, and address customer needs proactively.

Preferred Qualifications

• Progress toward or completion of an Insurance Institute of America designation or an insurance-related designation such as APA or CPCU.

Working Conditions

• Work is performed in an office setting with no unusual hazards.