Premium Analyst I

Role Overview

Primary Responsibilities

• Analyze, research, approve, complete, and process mail, phone, waived, and other audit adjustments.
• Contact insureds, accountants, and agents to gather information and ensure correct audit classifications.
• Research PAAS, NCCI, and other applicable web tools to identify classifications.
• Analyze and communicate audit concession requests and process approved concessions.
• Research and communicate policy changes and omissions identified through audit findings.
• Manage PAM workflow inventory to achieve service-time goals.
• Estimate audits, compose correspondence, and maintain confidentiality.
• Train and mentor Premium Audit Technicians.

Employment Qualifications

• Minimum 30 credit hours in accounting, business, insurance, finance, or a related field and progress toward or completion of an insurance-related designation such as APA or CPCU.
• Equivalent combinations of education and experience may be considered in lieu of the education requirement.
• Two years of technical or administrative office experience, including relevant insurance audit or payroll duties, or equivalent demonstrated skills and abilities.

Required Skills and Knowledge

• Knowledge of underwriting rules, procedures, manuals, and workers compensation classifications.
• Excellent oral and written communication, organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and work with minimum supervision.
• Computer, word processing, spreadsheet, accurate data-entry, and 10-key skills.
• Knowledge of payroll reports, payroll tax returns, tax forms, and supporting documentation.
• Ability to proofread documents for spelling, grammar, punctuation, and format.

Preferred Skills and Knowledge

• One year of experience as a Premium Audit Technician with Accident Fund Insurance Company of America.
• Basic knowledge of payroll tax records, OnBase, ACD line functionality, and Outlook calendar functionality.

Working Conditions

• Work is performed in an office setting with no unusual hazards.