Premium Analyst I

Summary

Primary Responsibilities

• Analyze, research, approve, complete, and process mail, waive, and phone audits and notify parties when adjustments are denied.
• Contact insureds, accountants, or agents to gather information and ensure correct classifications.
• Research PAAS, NCCI, and other tools to identify correct classifications.
• Analyze and communicate audit concession requests and process approved concession adjustments.
• Communicate policy changes and omissions involving payroll, class codes, entities, states, risk identifiers, addresses, officers, and endorsements.
• Manage PAM workflow inventory to achieve service-time goals and estimate audits.
• Train and mentor Premium Audit Technicians, compose correspondence, maintain confidentiality, and work with minimum supervision.

Education and Experience

• Minimum 30 credit hours in accounting, business, insurance, finance, or a related field, with progress toward or completion of an insurance-related designation.
• Equivalent combinations of education and experience may be considered.
• Two years of technical or administrative office experience with relevant audit or payroll duties in an insurance organization, or equivalent demonstrated skills and knowledge.

Required Skills and Knowledge

• Knowledge of underwriting rules, procedures, manuals, and Workers' Compensation classifications in one or more states.
• Strong oral and written communication, organization, prioritization, analytical, problem-solving, proofreading, and basic mathematics skills.
• Basic knowledge of computers, word processing, spreadsheets, payroll reports, payroll tax returns, tax forms, and supporting documentation.
• Accurate 40 words-per-minute input and ability to use a 10-key keypad.
• Ability to manage multiple priorities, meet deadlines, serve customer needs, and work effectively in a multifunctional business unit.

Preferred Skills and Knowledge

• At least one year as a Premium Audit Technician with the Accident Fund Insurance Company of America is preferred.
• Basic knowledge of payroll tax records, OnBase, ACD line functionality, and Outlook calendar functionality is preferred.

Working Conditions

• Work is performed in an office setting with no unusual hazards.