Senior PLC Engineer / Field Service Team Leader
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About the Role
Rapiscan Systems is a global leader in detection technology, providing advanced cargo and vehicle inspection systems for ports, borders, military operations, and high-security environments.
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Overview
Rapiscan Systems is a global leader in detection technology, providing advanced cargo and vehicle inspection systems for ports, borders, military operations, and high-security environments.
Our solutions help customers combat terrorism, smuggling, illegal immigration, and trade fraud.
With a broad portfolio of X-ray technologies, we deliver best-in-class imaging performance, reliability, and innovation.
Role Overview
We are seeking a Senior PLC Engineer / Field Service Team Leader to support service operations across the UAE and MEA region.
Based in Dubai and dedicated to the Dubai Airport project, this role combines leadership with hands-on engineering expertise.
You will lead a team of engineers while overseeing PLC integration with baggage handling systems (BHS) and ensuring high-quality delivery and support of X-ray screening systems.
Responsibilities
- Develop and maintain PLC systems using Rockwell (RSLogix 5000 / Studio 5000)
- Support FAT/SAT, commissioning, system integration and handover
- Lead site activities including troubleshooting and performance optimisation
- Provide advanced technical support including root cause analysis
- Perform preventive and corrective maintenance on systems
- Integrate EDS systems with BHS and HLC systems
- Lead, mentor and manage a team of Field Service Engineers
- Ensure SLA compliance and oversee daily service operations
- Maintain accurate technical documentation and reporting
Candidate Requirements
- Proven experience in field service or automation engineering
- Strong PLC expertise (Rockwell platforms)
- Experience with X-ray or screening systems is highly desirable or within capital equipment
- Strong troubleshooting and problem-solving skills
- Ability to work under pressure in fast-paced environments
- Willingness to travel and adapt to flexible working hours
Qualifications & Technical Skills
- BSc in Electrical Engineering or related field
- Postgraduate qualification (desirable)
- Knowledge of PLC systems and industrial automation
- Familiarity with electrical schematics and mechanical assemblies
- Experience with MS Windows systems advantageous
- Strong IT skills including MS Office
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