Senior Performance & Insights Analyst

Role overview

Contract

• This is a fixed-term contract for 24 months.

Location and working arrangement

• The contractual location is the National Trust head office in Swindon.
• The organisation operates a hybrid approach and expects colleagues to spend 40% to 60% of their working week at a National Trust location.

What you will do

• Lead high-quality analysis and insight to support strategic decision-making across the organisation.
• Work with portfolio boards and senior leaders to understand performance and investigate trends and variances.
• Identify factors driving success and underperformance and help the organisation focus on priorities.
• Create reports, dashboards, and presentations that translate complex analysis into clear and engaging narratives.
• Help portfolio boards, Executive Directors, and Trustees understand organisational performance.
• Build senior stakeholder relationships and provide trusted advice and constructive challenge.
• Share best practice, coach colleagues, and improve the use of performance information, insight, and evidence.

Who they are looking for

• Proven experience leading complex analysis and producing high-quality insight for strategic decision-making.
• Strong stakeholder management and relationship-building skills, with the ability to influence and challenge constructively.
• Experience presenting complex analysis and insight to Executive-level and non-technical audiences.
• Experience monitoring organisational performance and producing clear reporting for strategic discussions.
• Proven experience using Excel, Tableau, and Alteryx to explore data, identify trends, and communicate findings.
• Experience improving reporting, analytical approaches, or business processes and delivering positive change.
• Experience coaching, mentoring, or supporting analytical colleagues.
• Familiarity with performance measures, KPIs, or organisational performance frameworks.