Senior Network Analyst
Role Overview
Shape ATCO's enterprise network roadmap and technology evolution across WAN, LAN, Wi-Fi, data centre, global, and cloud networks.
Serve as a senior technical authority, overseeing service delivery and providing hands-on support when needed.
The environment includes Palo Alto SD-WAN and next-generation firewalls, Juniper Mist Wi-Fi, and Cisco LAN and data centre switching.
Key Skills for This Role
Full Job Posting
Role overview
Shape ATCO's enterprise network roadmap and technology evolution across WAN, LAN, Wi-Fi, data centre, global, and cloud networks.
Serve as a senior technical authority, overseeing service delivery and providing hands-on support when needed.
The environment includes Palo Alto SD-WAN and next-generation firewalls, Juniper Mist Wi-Fi, and Cisco LAN and data centre switching.
Responsibilities
- Own and progress the enterprise data network strategy and roadmap; translate business, application, security, and site needs into network requirements and plans.
- Oversee major incidents and recurring issues, ensuring service providers resolve and prevent them effectively.
- Troubleshoot, perform root-cause analysis, and implement corrective and preventative measures.
- Review and approve network designs and changes; lead capacity, lifecycle, and resilience planning.
- Support solution acquisition, planning, configuration, and deployment; perform configuration changes and hands-on data centre support as needed.
Requirements
- Post-secondary education in Information Technology.
- At least 7 years of direct network implementation, operations, and management experience, including network planning and strategy development.
- Expertise in WAN/LAN/Wi-Fi, data centre, global, and cloud networks; experience maintaining availability through route diversity and redundant configurations.
- Professional verbal and written communication, including presentations tailored to technical teams and executives; ability to align stakeholders across functions.
- Assess emerging business and technology trends, identify gaps, and recognize organizational opportunities.
- Available for emergency after-hours support to assist the Managed Service Provider when required.
Asset
- Working knowledge of ITIL processes and their application in an enterprise IT environment is an asset.
What ATCO offers
- Competitive compensation, flexible benefits, tuition assistance, training and mentorship, and charitable donation matching.
- A culture emphasizing caring, integrity, agility, collaboration, and striving for excellence.
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