Senior Medical Sales Representative - Dubai

Overview

Territory Management and Sales Planning

• Develop and execute a comprehensive territory strategy aligned with brand objectives, ensuring achievement of sales targets and sustainable growth.
• Own territory performance by analysing KPIs, identifying gaps, and implementing corrective actions to maximise productivity and ROI.
• Prioritise high-value accounts and optimise coverage plans to enhance reach, frequency, and impact of field activities.
• Contribute to forecasting and demand planning by providing accurate, data-driven field inputs.

Customer Engagement and Scientific Promotion

• Deliver high-quality, insight-driven scientific detailing tailored to the needs of healthcare professionals, moving beyond standard product promotion.
• Position products effectively within therapeutic areas by linking clinical evidence to patient outcomes and practice needs.
• Lead complex discussions with key prescribers, pharmacists, and stakeholders, demonstrating strong therapeutic expertise.
• Leverage both face-to-face and digital channels to maximise engagement and reach.

Relationship Management and Partnership Building

• Build and manage strategic relationships with key opinion leaders, high-potential prescribers, and institutional accounts.
• Identify and unlock cross-selling and portfolio expansion opportunities within key accounts.
• Act as a trusted advisor to healthcare professionals, strengthening long-term partnerships and brand loyalty.
• Support tender and institutional business initiatives where applicable, ensuring alignment with commercial strategy.

Market Intelligence and Business Insights

• Analyse competitor activity, prescribing trends, and market dynamics to identify opportunities and risks.
• Translate field insights into actionable recommendations for Marketing, Medical, and Commercial teams.
• Provide structured feedback to support brand strategy refinement and campaign effectiveness.
• Contribute to territory and brand-level business reviews with data-backed insights.

Events, Training, and Professional Education

• Lead participation in scientific congresses, workshops, and educational events, ensuring strong brand presence.
• Support the planning and execution of round tables, speaker programmes, and awareness initiatives.
• Deliver impactful presentations to healthcare audiences, enhancing brand credibility and engagement.
• Continuously upgrade scientific and market knowledge to remain a credible and trusted expert.

Cross-Functional Collaboration and Compliance

• Ensure strict adherence to MOHAP, DHA, and internal compliance guidelines across all activities.
• Collaborate closely with Marketing, Medical Affairs, and Regulatory teams to ensure alignment of messaging and execution.
• Maintain accurate and timely CRM reporting, ensuring high-quality data for decision-making.
• Champion NCH’s Culture DNA by embedding client-centricity, integrity, collaboration, trust, and simplicity in daily interactions.

Coaching, Mentoring & Field Excellence

• Support onboarding and coaching of junior Medical Representatives to elevate overall team capability and performance.
• Share best practices in call planning, objection handling, and customer engagement to drive consistency in execution.
• Act as a role model in professionalism, scientific knowledge, and ethical promotion.
• Contribute to building a high-performance, collaborative field culture aligned with NCH values.

Must-Have Requirements

• Bachelor’s degree in Pharmacy, Medicine, or a related scientific discipline; postgraduate qualification in Business or Life Sciences is an advantage.
• 5 to 8 years of progressive experience in pharmaceutical, nutraceutical, or healthcare sales within the GCC, with a proven track record of consistent target achievement.
• Demonstrated experience in managing key accounts, influencing prescribing behaviour, and driving territory growth.
• Prior exposure to multiple therapeutic areas, with the ability to handle complex product portfolios and scientific discussions.
• Experience in mentoring or supporting junior team members is preferred.
• Valid UAE driving licence and willingness to travel across assigned territories.
• Measures of Success
• Builds strong, trust-based relationships by understanding customer needs and delivering tailored solutions.
• Demonstrates ownership, resilience, and accountability while maintaining the highest ethical standards.
• Works effectively across functions, adapts quickly to change, and contributes to collective success.
• Acts with honesty, reliability, and professionalism to build long-term partnerships with stakeholders.
• Communicates clearly, solves problems efficiently, and focuses on actions that deliver measurable impact.