Senior Manager - Security Operations
Role Overview
Own fixed-site general security delivery across assigned assets, critical infrastructure, and public-realm locations.
The role excludes patrol tasking, rapid response, alarm response, and security escorts, which belong to the Senior Manager, Mobile Security & Patrols.
Key Skills for This Role
Full Job Posting
Role overview
Own fixed-site general security delivery across assigned assets, critical infrastructure, and public-realm locations.
The role excludes patrol tasking, rapid response, alarm response, and security escorts, which belong to the Senior Manager, Mobile Security & Patrols.
Fixed-site security delivery
- Direct static guarding, security-post coverage, access control, screening, asset protection, and public-facing security services.
- Translate approved requirements and risk assessments into site procedures, deployment plans, staffing, supervision, and auditable records.
- Lead employees and contractors, and hold service providers accountable for staffing, licensing, competence, conduct, welfare, attendance, and service quality.
- Develop procedures for access points, visitor and contractor processing, credential verification, screening, searches, prohibited items, and restricted areas.
- Review post orders, access procedures, emergency actions, incident logs, and handover records to keep documentation current and audit ready.
Assurance and readiness
- Monitor contracted guarding against staffing, licenses, rosters, shift patterns, supervision, uniform, equipment, welfare, and agreed KPIs; assign corrective actions and escalate repeated non-compliance.
- Assess and authorize proposed changes to posts, shifts, staffing levels, operating hours, and contracted scope before implementation.
- Inspect posts, access-control points, screening operations, and critical-infrastructure protections; record findings and verify corrective-action closure.
- Prepare new asset openings and transitions by confirming staffing, supervision, access and screening, welfare facilities, communications, equipment, procedures, emergency plans, training, and rehearsals.
- Coordinate incident response and handovers with Mobile Security & Patrols while retaining General Security accountability for fixed-site command and continuity.
- Provide security input to stage-gate briefings and asset handovers.
Qualifications and experience
- Bachelor's degree or equivalent recognized qualification in security, risk, operations, business, or a related discipline.
- 10+ years in security operations, including substantial management responsibility.
- Proven leadership of static guarding, access control, fixed-post operations, and asset protection across multiple locations.
- Experience managing contracted guard forces, staffing compliance, KPIs, non-conformance, and service recovery.
- Experience supporting asset openings, public-facing operations, and elevated security requirements in a complex environment.
Preferred qualifications
- CPP, CSMP, PSP, or equivalent professional certification is desirable.
- Incident command, contract management, or health and safety qualifications are desirable.
- Saudi Arabia, GCC, major destination, critical infrastructure, or giga-project experience is advantageous.
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