Senior Manager - Program Management
Full Job Posting
Education and Experience
- Bachelor's Degree or equivalent experience.
- 7+ years of experience in Product Strategy, Product Management, Technology Business Management, Portfolio Management, or related disciplines.
- Experience defining product vision, strategy, and roadmaps for enterprise technology platforms.
- Demonstrated ability to shape data strategy that produces AI-ready data.
- Experience identifying and operationalizing AI-augmented business use cases.
- Experience leading cross-functional initiatives involving technology, finance, product, and engineering organizations.
- Experience translating complex business problems into scalable technology solutions.
- Strong executive communication and stakeholder management skills.
- Experience with Agile product management methodologies and roadmap planning.
- Bachelor’s degree required; advanced degree preferred.
- Enterprise transformation professional with experience modernizing portfolio, planning, or financial management ecosystems
- Strategic product practitioner who treats enterprise platforms as connected products, not just tools
- Systems thinker who can connect demand, workforce, cost, delivery, and value into a cohesive model
- Financially credible with expertise in forecasting, costing methodologies, TCO, and scenario planning
- AI-fluent transformational professional able to shape AI use cases
- Influential communicator with executive presence and proven ability to drive change through stakeholder alignment
Preferred Qualifications
- Experience with ApptioOne, Apptio Targetprocess, or comparable Technology Business Management platforms.
- Knowledge of Total Cost of Ownership (TCO), Technology Business Management (TBM), and portfolio investment planning.
- Experience leading enterprise platform transformations and technology modernization initiatives.
- Experience driving organizational change and user adoption for enterprise products.
- Familiarity with AI-enabled product capabilities, automation, and data-driven decision making.
- Strong analytical and strategic thinking skills with a customer-centric mindset.
- Bachelor’s degree required; advanced degree preferred.
Responsibilities
- What You’ll Do:
- Own TBM Ecosystem Product Strategy
- Define and execute the product strategy and roadmap for the enterprise TBM and portfolio management ecosystem (Apptio Targetprocess and supporting data platforms), with a strong focus on building trusted, connected data that enables AI driven insights.
- Lead product discovery with stakeholders across the enterprise to gather requirements, build consensus, and translate into scalable cross-platform solutions across portfolio management tools.
- Identify and drive automation and optimization opportunities across the interconnected TBM and portfolio management ecosystem to improve process efficiency, data quality, and user experience.
- Develop a deep understanding of end-to-end supply, demand and delivery workflows across the portfolio ecosystem to design scalable, integrated solutions.
- Modernize Costing, Forecasting & Workforce Connectivity
- Enhance Total Cost of Ownership (TCO) methodologies to improve financial transparency and portfolio insights.
- Surface actionable portfolio insights by leveraging data across enterprise planning platforms and transforming complex information into meaningful reporting and dashboards tailored for executive and operational stakeholders.
- Enable scenario planning capabilities through integrated planning and operational data.
- Lead Ecosystem Integration & Transformation
- Drive integration of demand, workforce, financial, operational, and delivery systems into a connected portfolio ecosystem.
- Improve system integrations, data quality, and process consistency across planning, forecasting, reporting, and governance.
- Lead Data Strategy and Enable Insight-Driven & AI-Augmented Planning
- Drive data strategy by establishing trusted, governed, and AI-ready data foundations that enable advanced analytics and AI-powered decision-making.
- Partner with Data & AI teams to improve portfolio data and enable AI-powered insights, forecasting, prioritization, productivity measurement, and governance.
- Deliver actionable portfolio insights that support executive decision-making and strategic investment planning.
About American Express
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