Senior Manager - Payments Regulatory Compliance

Role Purpose

Key Accountabilities of the role

• **Regulatory Ownership & Governance**
• Act as the bank’s internal authority for regulatory technology and mandated initiatives.
• Interpret regulatory circulars, standards, and advisories; translate them into actionable, sequenced implementation roadmaps.
• Maintain continuous readiness for regulatory inspections, thematic reviews, and audits.
• Maintain proactive engagement with Regulators and their affiliated entities to ensure transparency, trust and alignment on compliance objectives.
• **Strategic Liaison & Stakeholder Management**
• Serve as the primary liaison between:
• Internal Compliance, Risk, Legal, Technology, Operations, Payments, and Business teams including Digital Teams across both the segments
• External regulators and their subsidiaries, including AEP (Al Etihad payments), Nebras, Ministry of Human Resources and Emiratization , UBF and other competent bodies as set forth .
• Coordinate regulatory clarifications, interpretations, and responses, ensuring consistency and accuracy.
• Represent the bank credibly in regulatory forums, working groups, and industry discussions.
• Foster industry collaboration by connecting with peer banks to monitor regulatory response, share best practices, and identify partnership opportunities that support ADIB's compliance strategy.
• **Leadership – Key Regulatory Initiatives**
• Own and oversee bank-wide delivery of regulatory and Central bank-driven programs, including but not limited to:
• Payments and settlement regulatory initiatives ( IPP, IPI, FTS and Cross Border)
• Open Finance mandates
• WPS compliance and enhancements (MOHRE)

• Direct Debit Authority

• ICCS
• Emerging RegTech, SupTech, and data/reporting mandates
• Ensuring dependencies, sequencing, and risk impacts are proactively managed across initiatives.
• **Cross-Functional Enablement & Advisory**
• Provide clear guidance and advisory to cross-functional delivery teams implementing regulatory mandates.
• Challenge designs and delivery approaches to ensure regulatory alignment, scalability, and sustainability.
• Resolve conflicts between business priorities and regulatory obligations, escalating decisively when required.
• **Risk, Reputation & License Protection**
• Actively safeguard the bank’s:
• Regulatory license and standing
• Credit ratings and supervisory confidence
• Shareholder trust and brand reputation
• Proactively identify regulatory delivery risks and ensure timely mitigation.
• **Business Risk Controls and Governance**
• Data Quality & Consistency Checks are conducted in line with Compliance / Fraud Control / internal policy requirement for continuous improvement of process for maintenance, new to bank and business banking customers
• Ensure control are put in place to minimize errors / Fraud and Delays in the process
• Ensure the originations process is carried out in a timely manner as per Operational / Credit / Risk / Business / Regulatory policies
• To ensure documentation Standards are followed as per the guidelines set by internal Compliance team
• Ensuring that banking procedures are communicated and carried out in a consistent manner which is in line with ADIB policies and procedures
• Always be updated on any change pertaining to Retail and Corporate/BBD account opening in the policy or procedures rolled out by the compliance, fraud, Sharia & legal team and ensure the same is shared immediately for implementation & adherence
• Ensuring the controls placed are effective and identifying & fixing any gaps in the process by means of Quality checks and sample checks
• Specialist Skills / Technical Knowledge Required for this role:
• Very good knowledge of Cash Management and Payments Products Local and International
• Good leadership skills & Team player
• Self-motivated
• Able to multitask, prioritize and work under pressure

• Control Environment Including Risk Management

• Business Skills Including Deliver Solutions and Decision Making

• Management & Leadership

• Personal & Interpersonal Skills: Including Communication & Influence and Collaboration
• Abilities in ensuring Regulatory Compliance Standards are met across the Dept/units
• Strong analytical /financial analysis skills

• Project Management Skills

• Strategic Planning