Senior Manager - Communications Consultancy
Role Overview
Manage day-to-day client relationships and communications between the agency and existing clients.
Support communication strategies aligned with client business objectives and marketing requirements.
Collaborate with cross-functional teams across multiple clients and projects in a fast-paced environment.
Monitor communication trends, competitive audits, and reporting.
Identify new business opportunities and manage allocated resource teams.
Supervise, inspire, and mentor executive team members.
Key Skills for This Role
Full Job Posting
Company Description
Publicis Groupe is an agency holding company with solution hubs spanning communications, media, digital business transformation, and personalized experiences.
The Middle East presence includes markets such as Saudi Arabia, Lebanon, Egypt, Jordan, and Qatar, with regional headquarters in Dubai.
Role Overview
Manage day-to-day client relationships and communications between the agency and existing clients.
Support communication strategies aligned with client business objectives and marketing requirements.
Collaborate with cross-functional teams across multiple clients and projects in a fast-paced environment.
Monitor communication trends, competitive audits, and reporting.
Identify new business opportunities and manage allocated resource teams.
Supervise, inspire, and mentor executive team members.
Client and Communications Responsibilities
- Understand clients' industries, markets, products, and competitors and translate findings into strategic insights.
- Build and maintain client relationships while identifying consulting opportunities.
- Manage day-to-day relationships with internal and external teams.
- Maintain agendas and contact reports with clear deliverables and ensure agreed outputs are completed on time.
- Lead status meetings to align stakeholders on priorities, objectives, and goals.
Project and Account Management
- Manage expectations, timelines, and quality standards across clients and team members.
- Own multiple projects across clients, markets, and internal stakeholders.
- Exceed client expectations and ensure project KPIs are achieved.
- Use knowledge of agency capabilities, processes, and tools to support productive outcomes.
Qualifications
- Bachelor's degree in marketing, advertising, or a related field.
- 5–7 years of experience, preferably in a communications, digital, or media agency; marketing or client-side backgrounds may also be considered.
- Strong Arabic proficiency, including the ability to review written content and identify linguistic or spelling errors.
Role Context
The role requires understanding of the advertising, social media, and media industries and the role of communication strategy within them.
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