Senior Manager, Analytics & Insights

Job Summary

Business Partnership & Demand Development

• Build proactive partnerships with operational, clinical and corporate leaders, engaging early to understand business needs and define problems.
• Own the analytics intake process, including triage, prioritization and communication of requests.
• Identify and develop analytics use cases where analytics can add value.
• Establish and maintain a visible, managed pipeline of analytics opportunities across key business areas.
• Determine the most appropriate analytical approach for each requirement, including BI reporting, descriptive analysis or advanced analytics/machine learning.
• Validate assumptions and requirements with business partners throughout delivery.

Team Leadership & Delivery Management

• Lead and manage a team of analytics professionals, including performance management, mentorship, development planning, prioritization and workload balancing.
• Oversee the team's analytics delivery, including project planning, timelines, commitments and overall execution.
• Own escalations related to analytics delivery and represent the team's work with business partners and leadership.
• Coordinate with Data Engineering, Application Data and IT teams to support data, access and technical dependencies.

Analytics Portfolio & Governance Foundation

• Establish and operate an analytics portfolio model aligning team members to key business domains.
• Maintain visibility across each portfolio's business partners, reports, data sources, key metrics, business processes and strategic priorities.
• Build and maintain shared governance assets, including business glossaries, data dictionaries and data specifications.
• Remain hands-on in data discovery, including working with SQL in complex or sparsely documented environments, dashboard development, visualization and data storytelling.
• Peer-review analytical and data science deliverables, including model design, methodology, validation approaches, SQL and dashboard builds.

Reporting Modernization & Enterprise Initiatives

• Lead the evolution of SE Health's reporting environment toward more intelligent, decision-focused reporting.
• Support the development of meaningful metrics and analytics, including predictive methods, and help move solutions into production and adoption.
• Steward the existing report portfolio by monitoring usage and adoption and supporting rationalization.
• Represent the Analytics & Insights team in enterprise programs and transformation initiatives, including data-migration-related reporting and validation.
• Own project timelines, communication plans and delivery commitments for initiatives within the team's scope.

Education & Experience

• Bachelor's Degree required.
• Preferred field of study: quantitative field, Computer Science, Information Systems, or Health Sciences; or combined experience and training.
• Must possess certifications in analytics or platform-based analytics such as CORS or MCSE.
• 8 to 10 years of experience.
• Demonstrated leadership of analytics delivery (team lead, project leadership or management capacity).
• Healthcare experience required.

Additional Skills/Abilities Required

• Proven hands-on SQL and data-discovery capability in complex, low-documentation environments; strong dashboarding (Power BI or equivalent) and data-storytelling craft.
• In-depth working knowledge of data science and machine learning concepts, including supervised and unsupervised learning, model validation, statistical inference, and MLOps.
• Working technical proficiency across the analytics stack: advanced SQL, Python or R for analysis, dimensional and semantic data modelling, and enterprise BI platforms.
• Track record of building business partnerships and converting ambiguous business problems into delivered, adopted analytics solutions.
• Experience establishing documentation and governance foundations (data dictionaries, business glossaries, data specifications).
• Navigates complex, multi-stakeholder organizations; communicates technical results in the audience's language; coaches and develops people.

Why Join SE Health

• Competitive Total Rewards including comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
• Hybrid work, flexible scheduling and a supportive, inclusive culture.
• Tuition support, training and meaningful career pathways.
• A national not-for-profit social enterprise advancing health.

Compensation

• The total target compensation for this position is $107,000 - $133,000.
• Compensation offered is determined based on relevant experience, skills, and competencies, taking into consideration internal equity.

Application Notes

• AI is used to take notes during interviews; all applications and interviews are reviewed by the Talent Acquisition team.
• This role is a new addition.