Senior Learning & Development Specialist – Global
Full Job Posting
Key Responsibilities
- Learning Strategy and Development Planning
- Develop and implement a Group-wide learning plan aligned with business priorities,
- functional requirements, and employee development needs.
- Identify capability gaps through discussions with leaders, managers, HR, and employees,
- supported by performance information and feedback.
- Prioritise programmes based on business impact, urgency, and available resources.
- Maintain a learning calendar that balances planned development with new processes,
- operational changes, and emerging requirements.
- Combine common Group-wide initiatives with learning tailored to individual entities,
- functions, and regions.
- Programme Design and Process Training
- Gather information from stakeholders, process documents, systems, and business updates,
- and convert it into accurate, practical training.
- Develop onboarding, role-specific learning, process and systems training, manager
- development, and professional skills programmes.
- Create presentations, facilitator guides, learning modules, assessments, process
- walkthroughs, job aids, and reference materials.
- Choose suitable formats, including workshops, live virtual sessions, self-paced learning,
- coaching, and on-the-job support.
- Validate content with subject-matter experts and maintain version control so materials
- remain current as processes change.
- Use AI tools, where appropriate, to support the development of training content,
- assessments, and learning resources, with guidance from the AI Specialist.
- Validate all training materials with relevant stakeholders to ensure accuracy, business
- relevance, and appropriate handling of confidential information.
- Training Delivery and Implementation
- Facilitate engaging sessions for employees across functions, seniority levels, entities, and
- regions.
- Manage programme rollouts, ensuring clear communication, stakeholder readiness, and
- coordination across time zones.
- Deliver targeted interventions to address specific skill gaps, operational challenges, or
- business changes.
- Support internal trainers and subject-matter experts with structured materials and delivery
- guidance.
- Reinforce learning through practical exercises, follow-up activities, and manager
- involvement.
- Use AI-supported tools and resources, where appropriate, to deliver engaging training,
- support practical exercises, and reinforce learning.
- Partner with the AI Specialist to develop practical sessions that help employees apply
- approved AI tools in their day-to-day work.
- Stakeholder Partnership and Employee Advisory
- Act as the Learning & Development point of contact for employees, managers, HR, and
- business leaders across the Group.
- Advise stakeholders on development priorities, suitable interventions, and practical learning
- options.
- Obtain the information, approvals, and participation needed to move programmes forward
- without constant supervision.
- Clarify the expected business outcome before developing training, and challenge unclear
- requests constructively.
- Distinguish learning needs from issues requiring better processes, communication, or
- management action, and work with the relevant teams accordingly.
- Learning Administration, Tracking and Evaluation
- Manage training schedules, nominations, enrolments, attendance, completion records,
- assessments, and feedback.
- Maintain organised learning resources and reliable programme records across entities and
- Evaluate learning through assessments, employee feedback, manager input, and evidence
- of application on the job.
- Provide concise reporting on progress, participation, completion, capability gaps, and
- programme outcomes.
- Improve programmes based on results and coordinate external learning providers where
- required, ensuring relevance, quality, and value.
- Essential Requirements
- Substantial progressive experience in Learning & Development, including independent
- ownership of programme design, facilitation, implementation, administration, and
- evaluation.
- A proven track record of building practical learning programmes, rather than only
- coordinating or delivering existing training.
- Experience supporting multiple functions or businesses, preferably within an international or
- multi-entity organisation.
- Demonstrated ability to gather information quickly and translate complex, incomplete, or
- evolving inputs into clear, usable training.
- Strong instructional design, facilitation, and content development skills.
- Openness to learning and using AI tools to support training design and delivery, with guidance
- from the AI Specialist. Prior technical expertise is not required.
- Excellent written and spoken English, with the ability to simplify technical and operational
- information without losing accuracy.
- Confident stakeholder management, including the ability to engage senior leaders, obtain
- timely inputs, and manage competing priorities pragmatically.
- A hands-on approach, sound judgement, and reliable follow-through in a fast-paced
- environment.
- Proficiency in Google Workspace, presentation tools, spreadsheets, and digital learning
- platforms.
- Discretion when handling confidential information and diligence when validating AI-assisted
- content.
- Availability to work full-time from the office in India, from 1:00 PM to 10:00 PM IST, with
- occasional flexibility for global training schedules.
Qualifications
- Substantial progressive experience in Learning & Development, including independent
- ownership of programme design, facilitation, implementation, administration, and
- evaluation.
- A proven track record of building practical learning programmes, rather than only
- coordinating or delivering existing training.
- Experience supporting multiple functions or businesses, preferably within an international or
- multi-entity organisation.
- Demonstrated ability to gather information quickly and translate complex, incomplete, or
- evolving inputs into clear, usable training.
- Strong instructional design, facilitation, and content development skills.
- Openness to learning and using AI tools to support training design and delivery, with guidance
- from the AI Specialist. Prior technical expertise is not required.
- Excellent written and spoken English, with the ability to simplify technical and operational
- information without losing accuracy.
- Confident stakeholder management, including the ability to engage senior leaders, obtain
- timely inputs, and manage competing priorities pragmatically.
- A hands-on approach, sound judgement, and reliable follow-through in a fast-paced
- environment.
- Proficiency in Google Workspace, presentation tools, spreadsheets, and digital learning
- platforms.
- Discretion when handling confidential information and diligence when validating AI-assisted
- content.
- Availability to work full-time from the office in India, from 1:00 PM to 10:00 PM IST, with
- occasional flexibility for global training schedules.
About Alchemy Group
Offers online financial trading and global payment processing services.
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