Senior IT Manager

Your New Company

Your New Role

• As the Senior IT Manager, you will lead the end-to-end technology function, ensuring that IT strategy directly fuels business growth across all retail and hospitality assets.
• You will be a strategic advisor to leadership, overseeing:
• **Strategy & Architecture:**
• Defining a multi-year digital roadmap and establishing robust frameworks for POS, ERP, CRM, and omnichannel integration.
• **Digital Transformation:**
• Identifying opportunities for AI, automation, and data-driven solutions to optimize operations and revenue.
• **Infrastructure & Cloud:**
• Managing high-availability hybrid environments (on-prem and cloud) and ensuring ironclad Business Continuity Planning (BCP).
• **Cybersecurity:**
• Maintaining a regional and global compliance framework, including PCI-DSS and enterprise risk protocols.
• **Data Intelligence:**
• Leading the data strategy to provide real-time insights into customer behavior and retail performance via advanced BI tools.
• **Team Leadership:**
• Building and mentoring a high-performing technical team while managing significant CAPEX/OPEX budgets and vendor relationships.

What You'll Need to Succeed

• We are looking for a strategic thinker who isn't afraid of hands-on execution.
• The successful candidate will bring:
• **Experience:**
• A minimum of 8 years in IT, with at least 3 years in a senior leadership capacity.
• **Sector Expertise:**
• Proven experience within Retail, F&B, or Hospitality is essential, particularly in managing multi-site or franchise models.
• **Technical Breadth:**
• Deep knowledge of retail tech, cloud infrastructure, and enterprise application integration (ERP/POS/Loyalty).
• **Commercial Acumen:**
• A strong track record in budget management, vendor negotiations (RFPs), and delivering clear ROI on tech investments.
• **Education:**
• A Bachelor’s degree in IT or Computer Science; an MBA or Master’s degree is considered a significant advantage.

What You'll Get in Return

Benefits

• include:
• **Strategic Influence:**
• The autonomy to lead large-scale transformations and JV integrations from the ground up.
• **Professional Growth:**
• Exposure to a diverse range of business models, from international franchises to local startups.
• **Competitive Environment:**
• A collaborative culture that fosters agility and rewards innovation-driven mindsets.

What You Need to Do Now