Senior IT Infrastructure Manager

Overview

600

und IT Infrastructure Specia

litiesServer & Cloud Administr

• **ation:Hybrid Infrastru**
• cture: Manage and maintain on-premise servers and cloud instances (Azure, AWS, or Google C
• **loud).Virtualiz**
• ation: Administer VMware or Hyper-V environments, ensuring optimal resource allocation and backup h
• **ealth.M365 Manag**
• ement: Act as the lead administrator for Microsoft 365, including Exchange Online, SharePoint, and
• Teams.

Network & Connec

• **tivity:Retail Connec**
• tivity: Design and troubleshoot robust network solutions for retail stores, ensuring seamless SD-WAN, VPN, and Wi-Fi connectivity for POS and customer-facin
• **g apps.Se**
• curity: Manage firewalls (Fortinet, Cisco Meraki, Juniper or Palo Alto), endpoint protection (EDR), and ensure network-level security across all loc
• **ations.Infrastructure Moni**
• toring: Implement and monitor system health using tools like PRTG, SolarWinds, or
• Nagios.

Project Support & Store R

• **ollouts:Disaster R**
• ecovery: Maintain and regularly test the IT Disaster Recovery (DR) plan to ensure business con
• **tinuity.Vendor Man**
• agement: Coordinate with local hardware vendors and service providers in the UAE to ensure SLAs
• **are met.Store O**
• penings: Lead the IT infrastructure setup for new store openings, coordinating with mall management and local ISPs for cabling, rack installation, and internet provi
• **sioning.Systems Infrast**
• ructure: Lead the IT infrastructure setup for newly build-up systems to be i
• n place.

& Quali

• ficationsEx
• **perience:7**
• –13 years of experience in IT Infrastructure or Systems Admini
• stration.Prior exper
• ience in Retail, Fashion, or Consumer p
• roducts, is preferred (not ma
• ndatory).

Technic

• **al Skills:Operatin**
• g Systems: Advanced proficiency in Windows Server (2016/2019/2022) and Linux env
• **ironments.N**
• etworking: Solid understanding of VLANs, Routing, Switching, and Wireless LAN in a multi-site retail en
• **vironment.Certi**
• fications: MCSE, CCNA, or Azure/AWS certifications are highly
• **desirable**
• .Hardware: Experience with server hardware (HP/Dell), storage (NAS/SAN), and structure
• d cabling.

S

• **oft Skills:Probl**
• em Solving: Ability to perform root-cause analysis for complex infrastructu
• **re outag**
• es.Urgency: Understanding the critical nature of retail "Prime Time" and responding to outages with high speed and
• precision.

UAE Specific R

• **equirements:Regional Logistic**
• s Knowledge: Understanding of UAE/GCC customs requirements and free zone (e.g., JAFZA) logistics workflow
• **s is a pl**
• us.Language: Professional
• fluenc
• y in English
• (Mandatory).