Senior IT Infrastructure & Operations Manager

Purpose

Experience

• 10+ Years
• Roles and Responsibilities:

Strategic Infrastructure Planning

• Develop and execute the enterprise infrastructure roadmap aligned with corporate growth, project portfolio expansion, and digital transformation priorities
• Establish infrastructure architecture standards covering cloud, on-premises data centers, network topology, and edge computing for construction sites
• Lead capacity planning and scalability initiatives to support seasonal project ramps, M&A integrations, and international expansion
• Evaluate and adopt emerging infrastructure technologies: 5G for site connectivity, SD-WAN, hyper-converged infrastructure, and containerized workloads

Cloud and Platform Operations

• Own the enterprise cloud strategy (multi-cloud and hybrid) including governance, cost optimization, security posture, and workload placement
• Oversee cloud operations teams responsible for IaaS, PaaS, and SaaS management across Azure, AWS, or Google Cloud environments
• Implement FinOps practices to monitor, allocate, and optimize cloud spending across business units and projects
• Ensure cloud-based disaster recovery and backup solutions meet project-critical recovery point and recovery time objectives (RPO/RTO)

Network and Field Connectivity

• Design and manage the enterprise wide-area network (WAN), local-area networks (LAN), and site-specific temporary networks
• Ensure reliable, secure connectivity for remote project sites, including satellite, cellular, and fixed-wireless solutions in undeveloped or rural locations
• Oversee IoT/OT network segmentation and security for connected equipment, smart sensors, and site surveillance systems
• Manage relationships with telecommunications carriers and internet service providers to guarantee SLA compliance

Cybersecurity Operations and Resilience

• Lead the Security Operations Center (SOC) function, including 24/7 threat monitoring, incident detection, and response coordination
• Implement and maintain endpoint detection and response (EDR), network detection and response (NDR), and zero-trust architecture principles
• Conduct regular penetration testing, vulnerability assessments, and red-team exercises focused on construction-specific attack vectors
• Oversee identity and access management (IAM), privileged access management (PAM), and multi-factor authentication (MFA) enforcement

Asset Lifecycle and Procurement

• Establish standards for end-user devices, ruggedized tablets, and mobile equipment used in field environments
• Manage the full IT asset lifecycle: procurement, imaging, deployment, maintenance, refresh cycles, and secure disposal
• Enforce hardware standardization to reduce support complexity and improve procurement leverage
• Ensure compliance with environmental and data destruction regulations for retired assets

Business Continuity and Disaster Recovery

• Develop and maintain business continuity plans (BCP) and disaster recovery (DR) strategies for all critical infrastructure and project systems
• Conduct semi-annual DR drills and tabletop exercises simulating site outages, ransomware attacks, and data center failures
• Maintain geographically redundant systems and backup strategies to protect project data, financial records, and BIM models
• Define RPO/RTO targets in collaboration with enterprise solutions and project delivery leaders