Senior HR Workday Technology Analyst

We are seeking a talented individual to join our team at Marsh. This role will be based in Toronto, Canada. The is a hybrid role that requires at least three days a week in the office.

We are seeking a highly motivated Technology Analyst to support our Workday HR application team. This role will focus on application configuration, security, organizational structures, data governance, and data validation within Workday. The ideal candidate is a strong problem solver and communicator who can work independently on assigned tasks and projects while also collaborating effectively with a small, high-performing team.

We will count on you to:

Support the ongoing configuration, maintenance, and enhancement of the Workday HR application

Analyze business requirements and translate them into functional specifications and system configuration changes

Assist with Workday security administration, including role-based access, access reviews, and audit/compliance support

Maintain organizational structures within Workday to ensure alignment with business and HR operating models

Perform data governance and validation activities to help ensure data quality, consistency, and integrity across the application

Investigate issues, perform root cause analysis, and recommend practical solutions to business and system problems

Partner with HR, IT, and other stakeholders to gather requirements, test changes, and support production releases

Create and maintain documentation, support day-to-day operations, and contribute to continuous improvement efforts including process streamlining and user experience enhancements

What you need to have:

Bachelor’s degree in Business, Information Systems, Human Resources, or a related field, or equivalent experience

Experience as a Technology Analyst supporting Workday, with familiarity in Workday HCM configuration, business processes, security, and data structures

Hands-on experience with Workday configuration and support, including data validation, reporting, audit support, application security, organizational hierarchy management, and data quality/governance processes

Strong analytical and problem-solving skills with the ability to assess issues and recommend effective solutions

Excellent verbal and written communication skills with the ability to work effectively with both technical and non-technical stakeholders

Strong organizational skills, attention to detail, and the ability to work independently while collaborating effectively as part of a small team

What makes you stand out:

Understanding of HR processes and data management principles

Experience working in a production support or application management environment

Familiarity with change management, release processes, and testing methodologies

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

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