Senior Executive - Account Receivable & Collections, Affle (Dubai)

Job Requirements

• Minimum Qualifications: Bachelor’s Degree in Accounting or Commerce.
• Minimum Experience: 2 – 4 years’ experience in Accountancy / Finance

Key Accountabilities

• Collections and Accounts Receivable Operations
• Oversee and manage the day-to-day collections activities for overdue accounts.
• Contact clients via phone, email, or other communication channels to follow up on overdue invoices
• Ensure all overdue accounts are followed up promptly and professionally in line with company policy.
• Monitor and review aged receivables to ensure timely action is taken on overdue accounts.
• Maintain accurate records of all client communications regarding overdue payments.
• Review and reconcile customer accounts to ensure all payments are correctly applied.
• Regularly interact with internal business stakeholders (e.g., sales, operations, customer service) to discuss collection issues, pending payments, and customer-related concerns. Ensure alignment between departments to improve payment collection processes.

Client Relationship

• Build and maintain positive relationships with clients to facilitate smooth communication around payments.
• Address client inquiries, disputes, or concerns about billing or payment terms in a professional manner.
• Act as a liaison between clients and internal teams (e.g., sales, customer service) to resolve payment-related issues.

Recording Payment Receipts

• Accurately record customer payments into the accounting system, ensuring all amounts received are reflected in the correct accounts.
• Process partial payments, ensuring accounts are adjusted accordingly.
• Apply discounts, credits, or adjustments as per agreed terms and policies.
• Collaborate with the collections team to monitor the progress of overdue payments and ensure entries are updated as payments are received or arrangements are made

Reconciliation

• Regularly reconcile customer ledgers to ensure that all payments, credits, and adjustments are properly recorded and accounted for.
• Identify discrepancies between the customer’s payments and the company’s records, and work to resolve any issues.
• Investigate and resolve any inconsistencies in the customer accounts, including unresolved payments, unapplied credits, or billing errors.

Documentation

• Maintain proper documentation for all accounts receivable transactions as per Company’s standard operating procedures.
• Assist in the filing and organization of financial records.

Compliance

• Ensure compliance with company policies, credit terms, and relevant accounting regulations.
• Assist with audits and reporting as required.

Competencies (Knowledge, Skills & Abilities)

• Hands on TDS/26AS reconciliation
• Good Communication Skills. English is a must.
• Proficiency in using accounting software, Microsoft Office applications particularly Excel and Google Spreadsheets.
• Proactively questions current practices, ability to identify root cause and corrective actions and drive improvements.
• Strong and Financial acumen and good problem solving and analytical skills are a must.
• Basic understanding of accounting principles.
• Strong attention to detail and accuracy.

Work Environment Details