Accounts Receivable & Collection
Skills
About This Role
Job Requirements
- Minimum Qualifications: Bachelor’s Degree in Accounting or Commerce.
- Minimum Experience: 2 – 4 years’ experience in Accountancy / Finance
Key Accountabilities
- **Collections and Accounts Receivable Operations**
- Oversee and manage the day-to-day collections activities for overdue accounts.
- Contact clients via phone, email, or other communication channels to follow up on overdue invoices
- Ensure all overdue accounts are followed up promptly and professionally in line with company policy.
- Monitor and review aged receivables to ensure timely action is taken on overdue accounts.
- Maintain accurate records of all client communications regarding overdue payments.
- Review and reconcile customer accounts to ensure all payments are correctly applied.
- Regularly interact with internal business stakeholders (e.g., sales, operations, customer service) to discuss collection issues, pending payments, and customer-related concerns. Ensure alignment between departments to improve payment collection processes.
Client Relationship
- Build and maintain positive relationships with clients to facilitate smooth communication around payments.
- Address client inquiries, disputes, or concerns about billing or payment terms in a professional manner.
- Act as a liaison between clients and internal teams (e.g., sales, customer service) to resolve payment-related issues.
Recording Payment Receipts
- Accurately record customer payments into the accounting system, ensuring all amounts received are reflected in the correct accounts.
- Process partial payments, ensuring accounts are adjusted accordingly.
- Apply discounts, credits, or adjustments as per agreed terms and policies.
- Collaborate with the collections team to monitor the progress of overdue payments and ensure entries are updated as payments are received or arrangements are made
Reconciliation
- Regularly reconcile customer ledgers to ensure that all payments, credits, and adjustments are properly recorded and accounted for.
- Identify discrepancies between the customer’s payments and the company’s records, and work to resolve any issues.
- Investigate and resolve any inconsistencies in the customer accounts, including unresolved payments, unapplied credits, or billing errors.
Documentation
- Maintain proper documentation for all accounts receivable transactions as per Company’s standard operating procedures.
- Assist in the filing and organization of financial records.
Compliance
- Ensure compliance with company policies, credit terms, and relevant accounting regulations.
- Assist with audits and reporting as required.
Competencies (Knowledge, Skills & Abilities)
- Hands on TDS/26AS reconciliation
- Good Communication Skills. English is a must.
- Proficiency in using accounting software, Microsoft Office applications particularly Excel and Google Spreadsheets.
- Proactively questions current practices, ability to identify root cause and corrective actions and drive improvements.
- Strong and Financial acumen and good problem solving and analytical skills are a must.
- Basic understanding of accounting principles.
- Strong attention to detail and accuracy.
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