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Senior Engineering Manager

RingCentral
Bengaluru, IND
Full-time
Senior · 15+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

  • Hands-on experience in Java designing and operating ETL pipelines using tools such as Airflow, Spark, Apache Beam, or AWS Glue.
  • Strong understanding of relational databases, data model design and good knowledge of SQL
  • Strong working knowledge of modern analytical datastores such as ClickHouse, BigQuery, Snowflake, or Redshift.
  • Understanding of design patterns and can design and implement extensible & reliable systems.
  • Experience in at least one of public cloud (AWS, GCP or Azure, AWS is preferred)
  • Experience deploying analytics systems on cloud platforms (AWS/GCP/Azure) and operating them at scale using Kubernetes and CI/CD pipelines.
  • Proven experience leading analytics or reporting platforms at scale, including ownership of data pipelines, KPI definitions, and customer-facing analytics.
  • Demonstrated success in migrating analytics systems from legacy BI tools (e.g., GoodData, Tableau, Looker, Power BI) to modern or open-source analytics stacks, while ensuring metric parity and data correctness.
  • Ability to drive analytics initiatives cross-functionally, partnering closely with Product, Analytics, Data Engineering, and customer-facing teams.
  • Familiar with performance, security and accessibility considerations in building solutions
  • Experience with high-volume, event-driven analytics (e.g., contact center, telemetry, or real-time metrics) using Kafka, Spark Streaming, or Flink.
  • Familiarity with data quality, observability, and reconciliation practices, including parallel runs, metric validation, and customer-facing data audits.
  • Lead a team of software engineers to take care of end-2-end product development.
  • Communicate with product, design, program and SRE teams as well as local and remote teams.
  • Hiring, retention and work with a motto of building top-performing engineering team
  • Close collaboration with product management on the requirements, involved in quarterly planning, Bi-weekly sprint planning for the team.
  • Contribute with actual development by doing hands-on coding, code reviews, leading design and architecture discussions (50% of time spent on technical, 50% on management)
  • Deliver complete projects based on roadmap priorities while owning the delivery and quality of software your team delivers
  • Team mentorship and collaboration, performance management, soft skills development, regular 1:1s with team members, unblock, help team members, coordinate daily and sprint activities
  • Effectively communicate with management on design, technology and project status
  • Bachelor's degree in Computer Science, Engineering or a related field or equivalent
  • 15+ years of Software Engineering experience
  • 3-5 years as leading a full function team with more than 5 people
  • Strong troubleshooting skills with production systems
  • Strong communications, interpersonal and collaboration skills
  • Any Contact Center or Telecommunications experience is a plus.
  • Mediclaim Benefits
  • Paid Holidays
  • Casual/Sick Leave
  • Privilege Leave
  • Bereavement Leave
  • Maternity Leave
  • Paternity Leave
  • Wellness Coaching

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