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HCM Program Manager

RingCentral
Belmont, USA
Full-time
Manager · 5+ years experience
Onsite
Discovered 4 days ago
jira

Full Job Posting

Nice to have

  • PMP, CSM, or equivalent certification
  • Platform certification (e.g., UKG Pro, ADP Workforce Now, Dayforce)
  • Multi-state or international payroll experience
  • Background in change management (Prosci or similar)

Qualifications

  • Required
  • 5+ years of project or program management experience
  • Hands-on experience driving at least one full-cycle HCM implementation on a platform such as UKG, ADP, Dayforce, Workday, Oracle, or SuccessFactors
  • Working knowledge of core HR processes: hire-to-retire, payroll, time and attendance, benefits, and compensation
  • Experience managing vendors and implementation partners against scope and SOW commitments
  • Proven ability to lead cross-functional teams through influence, without direct authority
  • Strong command of project management tools and methods (Smartsheet, Jira, MS Project, or similar; Agile, Waterfall, or hybrid)
  • Comfort handling sensitive employee data and working within privacy and compliance requirements
  • Clear, confident communicator who can brief leadership and run a working session with equal ease

Responsibilities

  • Drive end-to-end delivery of HCM initiatives, including module implementations (Payroll, Time & Attendance, Benefits, Talent, Recruiting), upgrades, and vendor releases
  • Build and maintain integrated plans across related workstreams, tracking timelines, dependencies, risks, and budget
  • Run the operating rhythm: status reporting, working sessions, and steering committee updates for HR, Finance, and IT leadership
  • Gather requirements from HR, Payroll, and business partners and translate them into clear scope, configuration needs, and success criteria
  • Partner day-to-day with the HCM vendor and implementation partner, holding them to scope, timelines, and SOW commitments
  • Coordinate integrations with adjacent systems such as ERP/GL, benefits carriers, LMS, ATS, and identity management
  • Own testing and data migration execution, including end-to-end, parallel payroll, and user acceptance testing
  • Lead change management, training, and communications so employees, managers, and HR teams adopt new processes
  • Plan and run cutovers and go-lives, then manage hypercare and transition to ongoing support
  • Surface risks early, escalate with options, and contribute to the HCM roadmap based on what you learn after launch

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