Senior Engineer - Apex Support
Key Skills for This Role
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Qualifications
- Bachelor’s degree in Information Technology, or a related field (preferred).
- 4–6+ years of experience in Oracle application support or Oracle APEX environments.
- Strong hands-on experience with SQL and PL/SQL.
- Experience supporting Oracle-based applications and web-based systems.
- Familiarity with Oracle APEX development and support lifecycle is a plus.
- Understanding of ITIL processes (Incident, Problem, and Change Management).
- Strong communication skills and ability to support end users effectively.
Responsibilities
- Manage day-to-day operations of Oracle APEX applications and related database systems, including application support, configuration, and access management.
- Perform regular health checks to ensure optimal application performance, availability, and data integrity.
- Proactively monitor application workflows and data processes to maintain accuracy, consistency, and reliability.
- Handle incidents and problems related to Oracle APEX applications, ensuring timely resolution in line with SLAs.
- Provide end-user support for issues related to application access, functionality, and reporting.
- Implement application updates, performance tuning, and configuration changes to ensure system efficiency and stability.
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