Senior Director of Industrial Engineering & Network Design

Job description

• Purpose of the Job
• The Senior Director of Industrial Engineering & Network Design is a pivotal leadership role responsible for transforming Aramex’s regional operating model.
• This position spearheads initiatives to enhance efficiency, scalability, and financial optimization across multiple operational geographies, ensuring the network meets the demands of a dynamic logistics landscape.
• Drive the strategic design and execution of innovative operating models tailored to regional challenges and opportunities.
• Develop comprehensive cost frameworks integrating fixed, variable, and semi-variable expenditures for transparent financial management.
• Deliver actionable insights through full transparency of productivity and performance metrics across the operational footprint.

Job Description

• Lead a comprehensive evaluation and redesign of Aramex’s regional operating model, defining clear roles and interfaces for hubs, facilities, and last-mile operations to optimize service delivery and network integration.
• Establish and implement standardized engineering and operational processes designed to modernize current workflows, enhance consistency, and promote best practices region-wide.
• Create and enforce robust governance structures that unify operational methodologies, ensuring harmonized practices and improved collaboration across diverse markets.
• Design and refine the fixed, variable, and semi-variable cost model to accurately allocate expenses and identify clear levers for cost optimization and financial performance enhancement.
• Develop and maintain comprehensive operational productivity metrics alongside dynamic performance dashboards to provide real-time visibility and facilitate data-driven decision-making.
• Champion strategic initiatives aimed at reducing cost-to-serve and enhancing cost-per-piece metrics by leveraging engineering insights and operational analytics.
• Define and enforce engineering standards for network planning inclusive of facility productivity targets, resource allocation strategies, and load/capacity modeling to maximize operational efficiencies.
• Support operational teams through process redesigns, load capacity charts, and engineering-backed performance planning tools that enable proactive resource and workflow management.
• Leverage data-driven scenario simulations and productivity analyses to underpin critical business decisions, promoting transparency and objective evaluation.
• Lead cultural transformation efforts to transition legacy operational mindsets towards agile, adaptive, and performance-focused behavioral models that align with strategic objectives.
• Exert influence and mobilize cross-functional, multi-country teams by building strong relationships, advocating for change, and fostering commitment to new operating principles without direct line authority.
• Communicate vision, progress, and outcomes of transformation initiatives clearly and consistently to stakeholders at regional and country levels to ensure alignment and sustained engagement.

Job Requirements - Experience and Education

• Bachelor's degree in Engineering is essential; master's level or higher qualifications in Engineering, Supply Chain, or related fields are preferred to demonstrate advanced expertise.
• Over 15 years of progressive experience in designing, implementing, or transforming operational and engineering models within logistics, transportation, or network-centric industries.
• Proven track record working in complex, multi-country environments, managing diverse teams and navigating regional regulatory and market nuances effectively.
• Deep expertise in operating model development, engineering planning disciplines, and continuous process improvement strategies within large-scale operations.
• Strong financial literacy with demonstrated experience building detailed cost frameworks, enabling sound budgeting, forecasting, and cost optimization initiatives.
• Competency in developing and deploying KPI frameworks, productivity measurement models, and integrated performance dashboards that support operational excellence.
• Demonstrated success in leading large-scale change management and transformational initiatives with the ability to align diverse stakeholders and drive adoption.
• Exceptional influencing and interpersonal skills, capable of guiding cross-functional teams across regions without direct hierarchical control.

Application Deadline: June 1st, 2026

• Building Outstanding Teams

• Setting a clear direction
• Simplification
• Collaborate & break silos

• Execution & Accountability

• Growth mindset
• Innovation
• Inclusion
• External focus

• Business Process Improvement

• Network Planning and Design
• Industrial Engineering