Senior DevOps Engineer/ Expert/ Specialist

Role Purpose

Key Responsibilities

• Manage CI/CD pipelines and automate operational processes to improve efficiency and reliability.
• Support and troubleshoot Java-based applications across development, test, and production environments.
• Administer Linux/Unix systems and perform SQL-based analysis and troubleshooting.
• Manage and support integration technologies including IBM MQ, JMS, XML, REST/SOAP, HTTPS, SFTP, and LDAP.
• Deploy, monitor, and troubleshoot platforms such as WebSphere, Tomcat, HTTP Servers, and ServiceMix.
• Perform incident management, log analysis, root-cause analysis, and post-deployment validation.
• Collaborate with development and operations teams to ensure stable, secure, and scalable solutions.
• Continuously improve DevOps practices, automation, monitoring, and operational processes.

Experience

• At least 8 years of experience in DevOps, application deployment, middleware administration, or application support, with experience in multiple full lifecycle implementations and production environments.
• Hands-on experience supporting enterprise Java applications, middleware platforms, and system integrations in mission-critical environments.

Knowledge & Skills

• DevOps practices, CI/CD pipelines, and deployment automation.
• Java application support and troubleshooting.
• Linux/Unix administration and SQL query analysis.
• IBM MQ and JMS messaging technologies.
• XML, REST/SOAP web services, HTTPS, SFTP, and LDAP integration.
• IBM WebSphere Application Server, Apache Tomcat, HTTP Servers, and Apache ServiceMix.
• Incident management, log analysis, performance monitoring, and root-cause analysis.
• Release management, environment management, and production support.
• Infrastructure automation, scripting, and configuration management.
• Strong troubleshooting, analytical, and problem-solving skills.

Education & Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Relevant certifications are an advantage (e.g., Red Hat, Linux, Kubernetes, Docker, Jenkins, IBM WebSphere, IBM MQ, ITIL, or Cloud certifications such as Azure or AWS).

Core Competencies

• Customer focus.
• Accountability and ownership.
• Collaboration and teamwork.
• Communication and stakeholder management.
• Planning and execution.
• Continuous improvement mindset.
• Analytical thinking and problem solving.
• Ability to work under pressure in critical operational environments.

What We Offer

• Employee Wellbeing: Employee Assistance Program (EAP) for employees and dependents, 24/7, 365 days/year, plus Champion Health wellbeing platform.
• Professional Development: access to LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing and Stanford programs.
• Competitive benefits aligned with local market and employment status.
• SITA is an Equal Opportunity Employer and encourages diverse applicants to apply and self-identify.

About SITA