Senior DevOps Engineer/ Expert/ Specialist

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

A DevOps Engineer bridges the gap between development and operations teams by automating and streamlining the software development and deployment processes. They focus on continuous integration continuous delivery (CI/CD) and infrastructure as code to enhance collaboration efficiency and reliability in software delivery.

KEY RESPONSIBILITIES

DevOps Engineering

• Manage CI/CD pipelines and automate operational processes to improve efficiency and reliability.
• Support and troubleshoot Java-based applications across development, test, and production environments.
• Administer Linux/Unix systems and perform SQL-based analysis and troubleshooting.
• Manage and support integration technologies including IBM MQ, JMS, XML, REST/SOAP, HTTPS, SFTP, and LDAP.
• Deploy, monitor, and troubleshoot platforms such as WebSphere, Tomcat, HTTP Servers, and ServiceMix.
• Perform incident management, log analysis, root-cause analysis, and post-deployment validation.
• Collaborate with development and operations teams to ensure stable, secure, and scalable solutions.
• Continuously improve DevOps practices, automation, monitoring, and operational processes.

EXPERIENCE

At least 8 years of experience in DevOps, application deployment, middleware administration, or application support, with experience in multiple full lifecycle implementations and production environments.
Hands-on experience supporting enterprise Java applications, middleware platforms, and system integrations in mission-critical environments.

KNOWLEDGE & SKILLS

• DevOps practices, CI/CD pipelines, and deployment automation.
• Java application support and troubleshooting.
• Linux/Unix administration and SQL query analysis.
• IBM MQ and JMS messaging technologies.
• XML, REST/SOAP web services, HTTPS, SFTP, and LDAP integration.
• IBM WebSphere Application Server, Apache Tomcat, HTTP Servers, and Apache ServiceMix.
• Incident management, log analysis, performance monitoring, and root-cause analysis.
• Release management, environment management, and production support.
• Infrastructure automation, scripting, and configuration management.
• Strong troubleshooting, analytical, and problem-solving skills.

PROFESSION COMPETENCIES

• Application and middleware support.
• DevOps and deployment management.
• System integration and interface management.
• Production operations and service support.
• Incident, problem, and change management.
• Technical troubleshooting and root-cause analysis.

CORE COMPETENCIES

• Customer focus.
• Accountability and ownership.
• Collaboration and teamwork.
• Communication and stakeholder management.
• Planning and execution.
• Continuous improvement mindset.
• Analytical thinking and problem solving.
• Ability to work under pressure in critical operational environments.

EDUCATION & QUALIFICATIONS

Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
Relevant certifications are an advantage (e.g., Red Hat, Linux, Kubernetes, Docker, Jenkins, IBM WebSphere, IBM MQ, ITIL, or Cloud certifications such as Azure or AWS).

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

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