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Senior Data Analyst

HaloMD
Remote, USA
Full-time
Senior · 3+ years experience
Remote
USD 100000-135000 yearly / year
Discovered 3 weeks ago
Power BISQLSnowflakeSharePoint

Full Job Posting

  • Design, build, and maintain dashboards and reports tracking task volume, aging, throughput, and team capacity across ONN, Payor Mapping, Payor Responses, and Settlements.
  • Dig into flagged data and timing discrepancies (e.g., CPT code mismatches, EOB/ingestion date misalignment, missing or duplicated claim data) to establish root cause before a decision can be made.
  • Identify the pattern behind recurring issues rather than resolving them one at a time, surfacing emerging trends to team leadership before they become operational risk.
  • Support root-cause analysis connecting issue trends back to source systems (Arbit, payor remittance data, shared inbox activity) using historical claims and inbox data.
  • Monitor the Payor Mapping inbox and other shared queues to identify incoming volume patterns, payor-specific trends, and recurring issue types.
  • Build monitoring tools giving leadership real-time or near-real-time visibility into task volume, queue depth, and staffing utilization.
  • Partner with Team Leads and Supervisors to validate that reported data matches on-the-ground operational reality.
  • Support capacity planning by modeling projected volume against current throughput and staffing levels.
  • Support Settlement Tracker and other data integrity reviews, including surfacing QA flags not currently visible in standard views.
  • Communicate findings back to both the ONN/Payor Mapping and Payor Responses/Settlements teams so root cause and resolution are shared rather than siloed.
  • Own cross-department escalations end to end, including issues that root-cause into IT, Formal Operations, Client Success, or Shared Services systems, staying on them through to resolution rather than handing them off.
  • Increase visibility into issue status and impact so leadership is not manually pulling it together to understand where things stand.
  • Work with Team Leads and Directors to prioritize reporting and investigation needs based on impact and urgency.
  • Partner with IT/Data teams on data quality, source-of-truth issues, and automation opportunities.
  • Support broader NSA/IDR initiatives (e.g., regulatory changes) by modeling anticipated volume or workflow impacts.
  • Support the Payor MDM design and build effort as a data quality stakeholder.
  • Document reporting logic, data definitions, and dashboard maintenance procedures for team continuity.
  • Advanced Excel skills, including pivot tables and formulas.
  • Experience building dashboards or reports in Power BI (or a comparable BI tool).
  • Experience writing SQL queries or working in Snowflake (or a similar cloud data warehouse), preferred, to support ad hoc reporting requests.
  • Strong analytical skills with the ability to identify trends and anomalies in operational data.
  • Excellent written and verbal communication skills, with the ability to summarize data for non-technical audiences.
  • High attention to detail and comfort working with large, sometimes messy datasets.
  • Comfort navigating ambiguity and coordinating across multiple teams and stakeholders, since priorities are set through a shared intake process rather than a single reporting line.
  • Familiarity with the No Surprises Act (NSA), IDR (Independent Dispute Resolution), or healthcare payor/claims operations, preferred.
  • Experience working with SharePoint Lists or similar structured tracking tools, preferred.
  • Exposure to payor/claims data (e.g., EOBs, claim-level data, payor routing/mapping), preferred.
  • Experience monitoring shared mailboxes or inboxes as a data source for operational reporting, preferred.
  • Familiarity with claim resubmission or appeal deadlines and the operational risk of issues aging past them, preferred.
  • Bachelor's degree preferred, but not required with equivalent professional experience.
  • 3-5 years of experience in a reporting, business analyst, or operations analyst role, ideally in healthcare, revenue cycle, or claims-adjacent operations.
  • Ability to manage multiple recurring reporting deliverables and shifting priorities independently
  • Remote - Work from anywhere within the United States with reliable high-speed internet.
  • Multiple medical plan options.
  • Health Savings Account with company contributions.
  • Dental & vision coverage for you and your dependents.
  • 401k with Company match.
  • Vacation, sick time & Company paid holidays.
  • Company wellbeing program with health insurance incentives.

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