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Senior Cyber Operator

Fortress Information Security
Remote, USA
Full-time
Senior Level
Remote
USD 67832-94212 yearly
Discovered 2 months ago

Full Job Posting

  • Serve as a subject matter expert on the vulnerability management process and platform, and own end-to-end execution of the most complex work within an assigned area of the program.
  • Act as primary liaison to business units — determining applicability, negotiating remediation timelines and dates, and building the action plans, summary reports, and onboarding packages that commit the work.
  • Own remediation validation and closure: run credentialed cumulative and ad hoc scans, evaluate business-unit evidence against required state, resolve recurring or incomplete-remediation cases, and produce audit-defensible evidence packages for regulatory review (NERC CIP, BCSI).
  • Own escalated and critical-vulnerability remediation through to closure where assigned: map assets to owners, drive ticketing and the defined escalation cadence, and validate against closure thresholds with documented evidence.
  • Govern risk-acceptance and exception cases where assigned: assess requests, frame risk for approval routing, and manage the lifecycle through extension and evidence-based closure.
  • Maintain and improve data quality across vulnerability, asset, and inventory systems, and evaluate source or scanner health for coverage not met by automated tools.
  • Provide guidance and mentoring to associate and intermediate operators, reviewing their work for process adherence and audit quality.
  • Serve as a point of contact for business-unit and client program staff on questions, troubleshooting, and platform support.
  • Drive process-improvement and standardization initiatives, and contribute to documentation, templates, and knowledge-sharing that raise team consistency.
  • Use approved AI-assisted tools to improve the quality and efficiency of research, analysis, and documentation, maintaining oversight of outputs.
  • Other duties as assigned.
  • 5–7 years of experience in a professional environment.
  • Proficient in applying cybersecurity frameworks, tools, and best practices.
  • Excellent communication skills.
  • Proficient knowledge of Microsoft Office Suite.
  • Ability to leverage AI tools and independently use and refine prompts to enhance the quality, efficiency, and insight of regular work processes.
  • Cybersecurity related certifications (Network+, Security+, CySA+ or equivalent).
  • Hands-on experience configuring and running credentialed vulnerability scans, and interpreting scan freshness, coverage gaps, and credential failures.
  • Experience producing audit evidence packages for regulatory review (NERC CIP, BCSI) — timestamped, non-editable artifacts held in controlled repositories.
  • Experience negotiating remediation timelines directly with business or asset owners, including extension and risk-acceptance conversations.
  • Familiarity with scanner detection behavior — plugin dependencies, credentialed versus uncredentialed results, and common causes of recurring or intermittent findings.
  • Exposure to operational technology, industrial control system, or other environments where standard scanning and patching cadences cannot be applied as written.
  • Associate’s degree required.
  • Bachelor's degree preferred.
  • Remote and Hybrid working environment
  • Competitive pay structure
  • Medical, dental, vision plans with employees covered up to 90% with highly progressive options for dependents and families
  • Company paid life, short- and long-term disability insurance

• Employee Assistance Program

  • 401(k) match

• Flexible Paid Time Off

  • Parental Leave
  • We provide each employee with professional growth opportunities through succession planning, up-skilling, and certifications
  • Tuition and certification reimbursement

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