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Senior Configuration Management Manager

Arthur Lawrence
Riyadh, KSA
Full-time
Senior
Onsite
Discovered 4 weeks ago
Configuration ManagementCMDBService MappingChange ManagementConfiguration Management governanceConfiguration Management automation

Full Job Posting

Role overview

Seeking a Senior Configuration Management Manager for a client in Riyadh, KSA.

Key responsibilities

  • Lead Configuration Management BAU operations, governance, automation, and support.
  • Automate Change submissions, CI linkage, CAB processes, and reporting.
  • Oversee Infrastructure Discovery and Application/Service Mapping lifecycles.
  • Govern Configuration Items and review CIs associated with RFCs.
  • Lead transition of Configuration Management changes from development to operations.
  • Drive Standard Change automation and process improvements.
  • Address IGF, SAMA CSF, operational risk, and IT risk requirements.
  • Monitor and report Configuration Management KPIs/KRIs.
  • Govern CM policies, procedures, templates, and documentation.
  • Lead operational teams supporting CI discovery and service mapping.

Requirements and experience

  • 10+ years of Configuration Management experience; marked preferred in the separate experience listing.
  • 2+ years of banking industry experience; marked preferred in the separate experience listing.
  • Strong experience in CMDB, Service Mapping, Change Management, governance, and automation.
  • Experience with Qlickserve is preferred.

Certification

  • ITIL certification is required.

Work location

  • Work location is in person.

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