Senior Client Business Partner

Purpose of the job

Job description

• Build and maintain long-term relationships with assigned clients and serve as their primary contact.
• Meet regularly with clients to discuss performance, challenges, and growth opportunities.
• Develop strategic business plans with clients and identify expansion opportunities within existing accounts.
• Drive sales initiatives, prepare proposals and pitches, and support new business development.
• Oversee client projects for timely delivery and quality standards.
• Coordinate with operations, marketing, product development, sales, and other internal teams.
• Research industry trends, competitors, and client preferences.
• Report account performance, sales forecasts, and market insights to senior management.
• Promote collaboration, knowledge sharing, and continuous improvement within the commercial team.

Experience and education

• Bachelor's degree in business administration, marketing, or a related field is required.
• An MBA is preferred.
• At least 8 years of experience in client management, business development, or sales is required.
• Experience in transportation and logistics is preferred.
• A proven record of achieving sales targets and driving business growth is required.

Skills

• Analytical thinking, business acumen, communication, customer orientation, relationship building, negotiation, presentation skills, and product knowledge are highlighted.
• The role emphasizes external focus, execution and accountability, collaboration, innovation, growth mindset, and setting clear direction.