Logistics Solutions Manager

Purpose of the role

Responsibilities

• Design solutions for transportation, warehousing, distribution, freight forwarding, inventory management, and supply chain operations.
• Analyze processes and recommend improvements to productivity, service quality, and cost-effectiveness.
• Develop cost models, analyze expenses, optimize resource use, and identify cost-reduction opportunities.
• Develop customer-specific proposals, service models, and operational plans; support sales and commercial teams with tenders, quotations, pricing, and presentations.
• Lead solution implementation, including planning, resource allocation, system integration, process design, and operational handover.
• Establish and monitor KPIs for delivery performance, shipment cost, warehouse productivity, capacity utilization, and customer satisfaction.
• Coordinate with internal teams, customers, suppliers, carriers, and third-party logistics providers.
• Identify and implement suitable logistics technology, automation, TMS, WMS, and shipment tracking platforms.
• Ensure compliance with transportation regulations, customs requirements, health and safety standards, and company policies.
• Apply data analysis, process mapping, and continuous improvement; prepare management reports, feasibility studies, and cost-benefit analyses.

Experience and education

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Industrial Engineering, or a related field.
• A master's degree in Supply Chain Management, Logistics, or Business Administration is an advantage.
• Five to eight years of experience in logistics, supply chain management, transportation, warehousing, or logistics solutions design.
• Two to three years of experience in a managerial, project leadership, or senior specialist role.
• Proven experience designing and implementing logistics solutions for customers or internal operations.
• Experience in logistics costing, pricing, budgeting, financial analysis, cost optimization, logistics projects, process improvements, and cross-functional initiatives.
• Experience working with logistics service providers, carriers, freight forwarders, and third-party logistics operators.
• Familiarity with logistics operations and regulatory requirements in the relevant market; GCC and UAE experience is an advantage.

Preferred certifications

• CSCP, CLTD, CILT, or Lean Six Sigma certifications are preferred.

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