Business Development Manager

Role purpose

Business development and sales

• Generate and nurture leads alongside vertical and field marketing activities, and cultivate leads in assigned geographies.
• Grow existing accounts sustainably, including exploring additional regions and products.
• Understand customer objectives, identify opportunities, present solutions, and demonstrate business value.
• Build relationships with key customer contacts and collaborate with the solutions group to develop customer-focused solutions.
• Coordinate with account managers to support customer experience and satisfaction.
• Manage sales activities and update customer information using CRM systems.
• Network with industry professionals and internal affiliates to share best practices and keep current on industry and sales trends.

Experience and education

• Bachelor's degree in business or a related field.
• At least 8 years of relevant work experience; logistics and shipping experience is preferred.
• Proven success achieving organizational and personal sales objectives.
• Strong business acumen, industry knowledge, customer focus, communication, and presentation skills.
• Able to work with global and local leaders on commercial goals.
• Fluent in English; additional languages are a plus.

Additional qualifications

• Can develop and execute business development strategies to meet revenue targets and expand market presence.
• Experienced in building client and internal stakeholder relationships and analyzing markets to identify opportunities.
• Proficient with CRM systems and other sales tools; able to analyze financial data and apply financial principles.
• Willing to travel domestically as needed and knowledgeable about logistics and shipping regulations and industry standards.

Leadership behaviors and skills

• Leadership behaviors include setting direction, simplifying work, collaboration, accountability, growth mindset, innovation, inclusion, and external focus.
• Listed skills include financial, business, and commercial acumen; teamwork; adaptability; influencing; communication; problem solving; customer focus; and negotiation.