Senior Case Manager

Expected Commitment: 10–15 hours per week

Youth RISE Foundation is seeking a Senior Case Manager to support young people ages 15–25 through individualized resource navigation, service coordination, advocacy, and ongoing support.

This opportunity is designed for someone with some experience in case management, social services, human services, youth development, community outreach, or a related field who wants to strengthen their professional skills while contributing to a growing organization.

The position is currently unpaid and does not guarantee compensation or future employment.

The expected commitment is approximately 10–15 hours per week , with flexibility around the individual's schedule.

The Senior Case Manager provides direct case-management support to Youth RISE participants and helps coordinate access to appropriate community resources and services.

The role combines direct participant support, resource navigation, documentation, advocacy, referrals, and coordination .

The Senior Case Manager will work under the direction of the Executive Director of Social Services and collaborate with other departments when participant needs require additional organizational support.

This is an excellent opportunity for someone who wants to develop stronger skills in case management, social services, youth advocacy, service coordination, and nonprofit program delivery .

Conduct participant intake and needs assessments.

Develop individualized support plans with participants.

Maintain appropriate participant case records.

Monitor participant progress and identified needs.

Conduct appropriate follow-ups.

Help participants identify goals and available resources.

Coordinate services based on individual participant needs.

Identify appropriate community resources.

Connect participants with available services and organizations.

Maintain an updated resource directory.

Assist participants with navigating complex service systems.

Identify barriers to accessing services.

Help participants develop practical next steps.

Make appropriate referrals to community organizations and service providers.

Maintain referral documentation.

Follow up when appropriate to determine whether participants successfully connected with resources.

Develop relationships with organizations that can support Youth RISE participants.

Advocate for participant needs within the appropriate scope of the position.

Help participants understand available resources and options.

Support participants in communicating their needs.

Identify systemic or recurring barriers affecting participants and communicate trends to Social Services leadership.

Maintain accurate and timely case documentation.

Protect participant confidentiality.

Follow Youth RISE privacy, documentation, and information-management policies.

Properly document referrals, contacts, assessments, and follow-ups.

Escalate significant concerns to the appropriate supervisor.

Work with the Executive Director of Social Services.

Collaborate with program staff and other departments.

Participate in case-management meetings when appropriate.

Communicate participant-related operational needs through appropriate channels.

Support multidisciplinary approaches when appropriate.

We are looking for someone who is:

Compassionate and empathetic.

Organized and dependable.

A strong communicator.

Comfortable working with young people.

Able to maintain appropriate professional boundaries.

Comfortable handling confidential information.

Patient and nonjudgmental.

Resourceful and solutions-oriented.

Comfortable working independently.

Willing to learn and receive feedback.

Passionate about youth development and community support.

Some relevant experience is preferred, but extensive experience is not required .

Relevant experience may include:

Case management

Social services

Human services

Youth services

Community outreach

Community health

Behavioral health

Public health

Education

Healthcare

Housing services

Workforce development

Nonprofit organizations

Crisis-resource navigation

Advocacy

Program coordination

Students and emerging professionals studying social work, human services, psychology, sociology, public health, education, healthcare, or related fields are encouraged to apply.

This role provides an opportunity to strengthen practical skills in:

Participant engagement

Resource navigation

Service coordination

Documentation

Community partnerships

Youth development

Nonprofit program delivery

Professional communication

Problem-solving

Social-service administration

You will have opportunities to learn from Social Services leadership and take on additional responsibilities as your experience develops.

This is intentionally structured around a manageable and flexible schedule .

The role does not require a traditional 9-to-5 schedule.

Scheduling can be coordinated around organizational needs and reasonable availability.

This position is currently unpaid and does not guarantee salary, wages, benefits, or future employment.

If Youth RISE Foundation develops the financial capacity to provide compensation for this or similar work in the future, any compensation would be subject to organizational approval, applicable law, and an appropriate written agreement.

Approved expense reimbursement or other permitted support may be available in accordance with Foundation policies.

Through this opportunity, you may gain:

Practical case-management experience

Youth-services experience

Resource-navigation experience

Community partnership experience

Advocacy experience

Nonprofit program experience

Professional networking

Exposure to Social Services leadership

Opportunities to contribute to program development

Professional references based on demonstrated performance

A stronger professional portfolio

Youth RISE Foundation expects all case-management personnel to maintain appropriate professional boundaries and protect participant confidentiality.

Case managers are expected to operate within their training, experience, organizational policies, and applicable legal requirements.

This position is not a substitute for licensed clinical, medical, legal, or emergency services .

When a participant requires specialized or emergency assistance, the Senior Case Manager must follow established escalation and referral procedures.

Youth RISE Foundation believes that meaningful change begins with people who are willing to show up for their communities.

As a Senior Case Manager, you will have the opportunity to contribute 10–15 hours each week , support young people directly, develop practical professional skills, and grow alongside a developing organization.

If you're looking for an opportunity to serve, learn, develop your skills, and make a meaningful difference , we encourage you to apply.

Resources • Inspiration • Service • Empowerment

Youth RISE Foundation is a nonprofit organization dedicated to empowering youth and young adults through leadership development, mentorship, education, workforce readiness, healthcare career exploration, civic engagement, and community partnerships.

What sets us apart is our commitment to building opportunities from the ground up. Our team collaborates across education, healthcare, business, government, and the nonprofit sector to create innovative programs that produce measurable community impact. We foster a collaborative, mission-driven culture where every team member has the opportunity to contribute ideas, grow professionally, and help shape the future of an organization dedicated to creating lasting change for the next generation.